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Charles IT · 2 weeks ago

Technical Solutions Architect

Stamford, Connecticut, United States

Full-time

Onsite

Mid Level

Charles IT is dedicated to creating a supportive environment where every team member can thrive. They are seeking a Technical Solutions Architect (TSA) to ensure client success by providing technical guidance and support to account managers, while also architecting project initiatives and working with the Business Development team on assessments and roadmaps for prospective clients.

ConsultingInformation ServicesInformation TechnologyProfessional Networking

Responsibilities

Perform Operational Maturity Level (OML) assessments during the presales process of prospective clients

Support our existing client base with the discovery, design, quoting, and delivery of technical solutions

Support our Account Management team by providing a technical vision to an executive audience

Assist with creation of roadmaps for our clients futures

Assist with providing ballpark estimates for clients budgetary purposes

Assist with delivery and understanding of the proposed solutions

Serve as a Subject Matter Expert in Charles IT’s technical services, for our clients and internal team members

Support our team by completing project technical implementations, usually time sensitive and expedited in nature

Qualification

Technical Solutions ArchitectureClient EngagementOperational Maturity Level AssessmentsProject ManagementSubject Matter Expert

Required

Exceptional Service. Endless Improvement. Passionate People. Honest and Forthright

Ability to perform Operational Maturity Level (OML) assessments during the presales process of prospective clients

Support existing client base with the discovery, design, quoting, and delivery of technical solutions

Support Account Management team by providing a technical vision to an executive audience

Assist with creation of roadmaps for clients futures

Assist with providing ballpark estimates for clients budgetary purposes

Assist with delivery and understanding of the proposed solutions

Serve as a Subject Matter Expert in Charles IT's technical services for clients and internal team members

Support team by completing project technical implementations, usually time sensitive and expedited in nature

Company

Charles IT

Charles IT has been helping small businesses in Connecticut realize and reap the benefits of effective IT services and solutions.

Founded in 2006

Middletown, Connecticut, USA

51-200 employees

https://www.charlesit.com/

Funding

Current Stage

Growth Stage

Leadership Team

Foster Charles

Founder and CEO

Recent News

Providence Business News

Conn. IT provider acquires MERIT 2.0

2026-01-11

Hartford Business Journal

Middletown’s Charles IT expands into mid-Atlantic with new acquisition

2026-01-09

PRWeb

Charles IT Acquires MERIT 2.0, Expanding East Coast Presence

2026-01-08

Company data provided by crunchbase