Hello! Destination Management ยท 2 hours ago
Account Manager - Scottsdale, Arizona
Scottsdale, AZ
Full-time
Onsite
Mid LevelHello! Destination Management is a National Destination Management company with over 13 offices nationwide. The Account Manager plays a critical role in delivering exceptional client experiences by executing destination programs, coordinating with clients, hotel partners, vendors, and on-site staff to ensure every detail exceeds expectations.
CateringEvent ManagementEvents
Responsibilities
Attend site visits
Attend client meetings or conference calls
Pre-book transportation
Pre-book field staff
Communicate with Client to confirm all needs are correct based on the contract
Communicate with Hotel contact
Communicate with Vendors and confirm vendor contracts
Conduct site visits with or without clients with vendors
Breakout Arrival and Departure manifests
Book transportation
Order Field Staff
Order any necessary merchandise or supplies
Generate Program Recap and distribute to clients, hotels, and internal contacts
Generate Staff instructions and Staff paperwork
Assist clients if they need additional items for their program
Generating Service Agreement Addendums
Attend client/hotel pre-cons
Meet with clients to go over the program
Manage and be on-site for any themed events, transportation moves, tours, teambuilding, off-property events, etc
Update manifests
Update transportation needs
Update field staff requests
Conclusion of program
Update XE costing sheets
Reconcile any vendor invoices
Create Preliminary Invoice
Organize file for Billing
Review Final Invoice with Billing
Review P&L
Follow up with client with Final Invoice and Evaluation
Lead by example
Perform supervisory duties, including hiring or terminating team members
Exercises discretion and independent judgement
Other duties as assigned
Qualification
Required
Strong Organization
Time Management
Strong Communication
Excel and Word proficiency
One-on-one personal interaction skills
Outgoing and positive attitude
Must have a valid driver's license with a safe driving record
Company
Hello! Destination Management
Hello! Destination Management is a destination management company.
Founded in 1986
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Douglas Kahler
Chief Operating Officer
Recent News
2025-07-24
Company data provided by crunchbase