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Dominium · 2 hours ago

Community Manager - Ten 06 at Joshua Tree

Joshua, TX

Full-time

Onsite

Mid Level

3+ years exp

Dominium is a leader in affordable housing, dedicated to creating quality homes and fostering community connections. They are seeking a Community Manager to oversee the operations of Ten 06 at Joshua Tree, ensuring high occupancy, resident satisfaction, and compliance with company policies.

Commercial Real EstateLeasingProperty ManagementReal Estate

Responsibilities

Maintains daily operations and may be expected to fulfill duties of any open position which may include caretaking, housekeeping, grounds keeping, and light maintenance duties to ensure physical curb appeal and cleanliness of the community

Acts as a liaison between corporate staff and on-site management and/or maintenance personnel

Meets with staff to go over all relevant business, including discussion of occupancy goals, renewals, and projections

Prepares and conducts orientation and training with employees and partners with Human Resources as needed

Prepares and conducts performance reviews for employees and makes recommendations for salary increases and/or advancement

Hires and terminates employees in accordance with company policy/procedure, Federal and State laws and under the direction of the Area/Regional Manager and Human Resources

Maintains employee records for attendance, PTO, employee performance management, etc

Works with residents in establishing good communication and resident retention programs; and resolves resident issues in a fair and timely fashion

Follows Dominium purchase order and purchasing procedures

Oversees and adheres to all appropriate company accounting directives

Works within the established budget and notifies the Area/Regional Manager of any possible variations immediately

Collects rent and all monies due on the first of the month

Maintains very thorough collection procedures including knocking on doors

Sends the files for evictions in a timely manner and ensures files go to collection agency in accordance with policy

Handles all details of move-ins and move-outs, giving special attention to unit inspection checklists

Reviews move out charges to maximize chargebacks and compares this to the move-out checklist

Process applicant files for screening and in accordance with property’s designated housing program(s) (Section 8, Vouchers, Section 236, Section 42, Bonds, 4D, etc.) in a timely and accurate manner

Reports accidents and emergency situations immediately

Addresses and corrects all internal and external audit findings in the designated time frames

Maintains and/or documents all community records, files, and reports in property management database

Conducts monthly safety meetings with all staff

Responds to internet leads and reviews weekly traffic reports, closing ratios by employee, outstanding renewal opportunities, and guest card follow-up procedures

Reviews and signs all lease agreements

Partners with corporate Marketing as needed

Ensures all maintenance requests are handled promptly, efficiently and in accordance with Dominium’s policies and procedures

Continuously inspects the property for improvements, recording deficiencies and taking the necessary action within approved budgetary allocations

Ensures property is in a presentable condition at all times by walking the property including vacant units, grounds, and interior common areas regularly

Reviews work order response time and follows up with residents to see if the work orders were done to their satisfaction

Ensures office procedures are followed and completed in a timely manner, including accurate data entry for report submissions

Checks important audit issues daily – key boxes, staff appearance, job postings, etc

Supervises all outside contractors or vendors working on the property to ensure quality workmanship and that work is completed as outlined by the contract(s)

Enforces the Employee Handbook, Community Manager Expectations, Operations Policy and Procedure Manual and all relevant manuals contained therein, such as Preventative Maintenance, Yardi, etc., as well as the procedures related to Compliance (Section 42, Section 8, etc.)

Stays current and knowledgeable of federal, state, and local laws and regulations as they relate to the management of the property (or properties) and the needs of the residents

Performs other duties as assigned by Area/Regional Manager

Qualification

Property ManagementAccountingMS Office SuiteYardiBilingualResident RetentionCommunication SkillsTime ManagementOrganizational SkillsLeadership

Required

2-year degree in a related field or equivalent combinations of education and experience

Three years of multifamily property management experience

Proficient in MS Office Suite (Word, Excel, Outlook)

Strong verbal and written communication skills (English)

Must be reliable and have exceptional time management and organizational skills

Must be able to think independently, work with minimal supervision, and coach, mentor and manage others

Preferred

4-year degree in a related field or equivalent combinations of education and experience

Accredited Residential Manager (ARM)

Certified Occupancy Specialist (COS)

Resident Apartment Manager (RAM)

Tax credit experience

Accounting and administrative background

Yardi experience

Ability to speak a second language

Benefits

Basic Life and AD&D

Employee, Spouse and Child Supplemental Life and AD&D

Short and Long-Term Disability insurance

Medical, Dental and Vision coverage

Health Savings Accounts

Medical and Dependent Care Flexible Spending Accounts

Voluntary Benefits (Accident, Critical Illness, Whole Life)

Employee Assistance Program

401(K) plan

Health and Financial Wellness Programs

Paid Time Off including Paid Holidays and Floating Holidays

Paid Parental Leave

Education Reimbursement

Employee Recognition

Dominium Employee Emergency Fund

Company

Dominium

Glassdoor3.6

Founded in 1972, Dominium is a purpose-driven leader in affordable housing, dedicated to addressing the nation’s housing crisis through lasting and impactful solutions.

Founded in 1972

Plymouth, Minnesota, USA

1001-5000 employees