New Leaf Behavioral Health (NLBH) ยท 2 hours ago
Finance & Operations Manager - Nonprofit Mental Health
Raleigh, NC
Full-time
Onsite
Mid, Senior Level
3+ years expNew Leaf Behavioral Health is a non-profit mental health organization in Raleigh, NC, seeking a Finance & Operations Manager to lead their administrative team. The role focuses on operational excellence, financial oversight, and project management to enhance clinic efficiency and patient care.
Health CareMedicalMental HealthNon ProfitTherapeuticsWellness
Responsibilities
Lead, support, and develop the administrative team and volunteers
Oversee daily operational workflows, ensuring smooth scheduling, clinician support, and patient experience
Maintain and continuously improve clinic systems, policies, and procedures
Ensure compliance with applicable regulations and payer requirements
Oversee clinic revenue streams, including client payments, insurance billing, accounts receivable, and collections processes
Partner with the Executive Director and billing team to monitor financial performance and ensure accurate, timely reimbursement
Support budgeting and forecasting processes, providing operational and financial insights
Plan, organize, and lead internal projects designed to improve clinic operations and support strategic growth
Collaborate with leadership to identify priorities and implement new processes, technologies, and service models
Track project timelines, deliverables, and impact, ensuring effective change adoption across the organization
Supervise and train administrative staff and support volunteers, fostering a collaborative, mission-aligned culture
Partner with clinical leadership to ensure clinicians receive operational support to maximize their time with clients
Support workforce planning and onboarding for both staff and volunteers
Oversee practice management and EHR systems to ensure efficiency, data integrity, and accessibility
Identify opportunities to improve technology utilization to support client care, billing, and reporting
Qualification
Required
3+ years of management experience in healthcare, behavioral health, or nonprofit operations
Demonstrated experience in project or change management
Strong understanding of insurance billing, revenue cycle, and clinic operations
Excellent organizational, communication, and problem-solving skills
Experience leading teams and driving cross-functional initiatives
Company
New Leaf Behavioral Health (NLBH)
New Leaf Behavioral Health is a 501(c)(3) non-profit community mental health organization founded to ensure that people in our community have access to affordable and effective mental health services.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase