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Amazon · 2 hours ago

Data Center Technician, DCC Communities

New Carlisle, Indiana, USA

Full-time

Onsite

Entry Level

$51K/yr - $113K/yr

1+ years exp

Amazon Data Services, Inc. is seeking a Data Center Technician to join their AWS team, where you will play a crucial role in maintaining the operations of global cloud infrastructure. The role involves performing hardware repairs, troubleshooting network issues, and ensuring seamless data center operations while collaborating with various stakeholders.

Artificial Intelligence (AI)DeliveryE-CommerceRetail

No H1B

Responsibilities

Performing server rack installations, hardware break-fix on various components, troubleshooting network issues, and responding to operational incidents that impact service availability, escalating to senior technicians and management as needed/required

Serving as a primary contact point for both internal and external stakeholders, including engineers, software developers, vendors, and contractors

Performing on-call duties and participating in scheduled maintenance and change management activities

Contributing to documentation and process improvement initiatives based on your analysis of operational issues

Helping to train and onboard new team members

Qualification

Computer/server hardware troubleshootingNetwork design understandingData Center experienceTechnical certificationWork prioritizationEffective communicationOrganizational skills

Required

High school or equivalent diploma

Ability to work on a flexible schedule including days, nights, and/or weekends

1+ years of computer/server hardware troubleshooting or related IT experience

Ability to travel to or commute between data center locations as needed

Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational

Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs

Regularly lift and/or move up to 40 pounds; and participate in group lifts for 41+ pounds

Working in cramped and/or elevated locations

Bending, lifting, stretching, and reaching

Standing and walking for up to 8+ hours a day

Ascending and descending ladders, stairs, and gangways safely and without limitation

Work in a noisy environment

Work shifts longer than 8 hours to support 24/7 operations (covering both night and day shifts)

You will be required to work shift work that will include days/nights/weekends/holidays

You will be responsible for having a reliable personal vehicle and valid driver's license to travel within the regional work area, as company transportation will not be provided

Preferred

Experience managing work and priorities through a ticketing system

Experience working in a Data Center environment

An Associate's degree, technical certification, or equivalent professional or military experience in a relevant field (e.g., computer science, networking engineering, etc.)

Understanding of network design, protocols and layer 1/2 troubleshooting

Benefits

Lump sum stipend will be provided to eligible candidates who relocate for this position.

Equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits.