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Department of Behavioral Health and Developmental Services · 3 hours ago

Waiver Assessment Quality Manager

Richmond, VA

Contract

Hybrid

Mid, Senior Level

$80K/yr - $95K/yr

The Department of Behavioral Health and Developmental Services (DBHDS) is seeking a dedicated and detail-oriented professional to serve as the Waiver Assessment Manager. This role will oversee the Supports Intensity Scale® (SIS®) implementation and quality practices while leading a team and ensuring high-quality data supports person-centered planning and resource allocation.

Hospital & Health Care

Responsibilities

Directing the administration and quality practices of the SIS® assessment process across the state

Acting as the primary point of contact for entities performing SIS® interviews, ensuring seamless implementation and communication

Continually assessing and identifying needs for improvement in how SIS® data is used for person-centered planning and resource allocation

Supervising and participating in SIS Standard Operating Procedures (SOP), including reassessment and verification processes

Managing a team of Waiver Assessment Quality Specialists, providing technical support, professional guidance, and performance oversight

Developing and delivering training and technical assistance to providers, individuals/families, and other state constituents regarding new developments in SIS®

Supporting and managing SIS®-related data within electronic systems, including SISOnline® and WaMS

Qualification

Supports Intensity Scale® (SIS®)Developmental disabilities knowledgeProgram planningData collectionMicrosoft Office SuiteHCBS WaiversStaff supervisionPublic speakingInterpersonal skillsCritical thinking

Required

Knowledge of various developmental disabilities, their characteristics, and best practices for promoting health, safety, and community integration

Familiarity with the full range of developmental services, including early intervention, residential supports, supported employment, and day programs

Knowledge of the Supports Intensity Scale® (SIS®) and its role in evaluating support needs

Experience in supervising staff and managing complex, statewide projects

Skilled in program planning, quality improvement, data collection, and the implementation of statewide technical assistance

Strong public speaking and interpersonal skills for training diverse stakeholders and acting as a state liaison

Ability to maintain positive partnerships with families, guardians, non-profit providers, and other state agencies

Understanding of state and federal laws, specifically Medicaid Home and Community-Based Services (HCBS) Waivers and public funding structures

Exceptional written and verbal skills, with the ability to communicate effectively and respectfully with individuals of varying cognitive and communication abilities

High level of skill in Microsoft Office Suite (Word, PowerPoint, Excel, Access), database management, and internet-based research tools

Strong critical thinking skills to navigate systemic barriers and develop creative, individualized solutions

Preferred

Understanding of the AAIDD (American Association on Intellectual and Developmental Disabilities) standards

Understanding of state administrative processes, including budgetary cycles, contracting, procurement, and public records management

Ability to navigate and manage data within web-based systems such as SISOnline®, WaMS, or similar electronic record systems

Specialized experience in developing support strategies for individuals with 'dual diagnosis' (co-occurring IDD and mental health needs) or significant medical complexities

Company

Department of Behavioral Health and Developmental Services

The Department of Behavioral Health and Developmental Services seeks to promote dignity, choice, recovery, and the highest possible level of participation in work, relationships, and all aspects of community life for individuals with mental illness, developmental disabilities or substance-use disorders.

Founded in 1906