Auto-Owners Insurance · 2 hours ago
Personal Lines Sales Agent
Lansing, MI
Full-time
Onsite
Entry Level
2+ years expAuto-Owners Insurance is a top-rated insurance carrier seeking a motivated individual to assist policyholders with servicing policies and evaluating coverages for cross-selling opportunities. The role involves communicating with policyholders, answering their questions, and performing frontline underwriting while ensuring accurate insurance coverage is provided.
Auto InsuranceInsuranceLife Insurance
No H1B
Responsibilities
Communicate and work with policyholders and associates at all levels
Begin to establish working relationships with policyholders
Accurately answer questions from policyholders, in coordination with other departments and divisions as necessary
Learn to collect pertinent information from policyholders and educate them on each type of insurance in order to make recommendations based on their needs
Learn how to and then perform frontline underwriting in accordance with Company underwriting guidelines and rules on assigned new business applications, renewals, and endorsements. Policies are varying levels of difficulty
Learn the process and then bind coverage for policyholders in accordance with applicable eligibility rules and guidelines
Collect pertinent information from policyholders to timely and accurately open claims
Make computer inquiries and entries relating to policyholder accounts
Coordinate with lenders and mortgage companies
Communicate and explain non-renewal and cancelation decisions to policyholders
Study, obtain, and maintain non-resident licenses required by the Company or statute within the timeline established by the Company
Work with confidential and/or sensitive information, data, and matters in accordance with Company standards
Ensure accurate insurance coverage is provided to customers
Maintain punctual attendance according to an assigned work schedule at a Company approved work location
Qualification
Required
Several years of related experience and/or training or Bachelor's degree is required
Must be able to obtain the necessary resident and/or non-resident licenses needed to complete assigned work
Communicate and work with policyholders and associates at all levels
Begin to establish working relationships with policyholders
Accurately answer questions from policyholders, in coordination with other departments and divisions as necessary
Learn to collect pertinent information from policyholders and educate them on each type of insurance in order to make recommendations based on their needs
Learn how to and then perform frontline underwriting in accordance with Company underwriting guidelines and rules on assigned new business applications, renewals, and endorsements
Learn the process and then bind coverage for policyholders in accordance with applicable eligibility rules and guidelines
Collect pertinent information from policyholders to timely and accurately open claims
Make computer inquiries and entries relating to policyholder accounts
Coordinate with lenders and mortgage companies
Communicate and explain non-renewal and cancelation decisions to policyholders
Study, obtain, and maintain non-resident licenses required by the Company or statute within the timeline established by the Company
Work with confidential and/or sensitive information, data, and matters in accordance with Company standards
Ensure accurate insurance coverage is provided to customers
Maintain punctual attendance according to an assigned work schedule at a Company approved work location
The ability to work in the U.S. without current or future sponsorship is a requirement
Preferred
A minimum of two years of customer service experience is preferred
Benefits
Matched 401(k)
Fully-funded pension plan (once vested)
Bonus programs
Generous paid time off including holidays, vacation days, personal time, and sick leave
Company
Auto-Owners Insurance
We are a team of hard working associates and local, independent agents who are proud to be among the nation's largest insurers of Life, Home, Car, and Business; and consistently ranked as a Fortune 500 company since 2002.
5001-10000 employees
Funding
Current Stage
Late StageRecent News
2024-04-10
2024-04-10
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