KellyMitchell Group ยท 3 hours ago
Business Analyst
KellyMitchell Group is seeking a Business Analyst to join their team. The role involves managing customer engagement strategies, coordinating meetings, and maintaining operational processes to enhance customer interactions.
Human ResourcesInformation TechnologyStaffing Agency
Responsibilities
Vet and prioritize CMO meeting requests from field and customers
Manage intake from our CRM system, email, and Slack channels
Support FY27 CMO customer engagement strategy, helping to create process and structure, as well as Office of CMO initiatives
Manage the full operational lifecycle for customer engagements: vetting and coordinating customer engagements; obtaining meeting approvals; preparing briefing documents; as well as run the debriefing and follow-up process
Coordinate with internal stakeholders to align on invite lists, meeting agendas, logistical details, and seating charts
Manage shared systems: maintain prep doc folders, event templates, media archives, CMO customer engagement calendar
Draft customer-facing follow-up communications and action items post-meeting or event
Track sales and marketing metrics to determine strategy for meetings and events
Maintain and manage Tableau dashboards and internal reports
Qualification
Required
Highly creative and comfortable working in ambiguous, fast-moving environments with tight deadlines
Demonstrates a strong growth mindset with curiosity, adaptability, and a collaborative, team-oriented approach
Proven program management experience with the ability to drive initiatives end-to-end
A natural self-starter who can balance big-picture thinking with meticulous attention to detail
Strategic thinker capable of connecting ideas, teams, and stakeholders to move initiatives forward
Exceptional verbal and written communication skills, including the ability to craft and deliver executive-level communications
Experience supporting executive engagement and communications
Preferred
Experience in sales strategy and programs is a strong plus
Benefits
Medical, Dental, & Vision Insurance Plans
Employee-Owned Profit Sharing (ESOP)
401K offered