Records Retrieval Spec II jobs in United States
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U.S. Legal Support · 3 hours ago

Records Retrieval Spec II

positionHouston, TX
timeFull-time
remoteOnsite
seniorityMid Level
money$18/hr - $20/hr
date3+ years exp

U.S. Legal Support is seeking a Records Retrieval Specialist II to join their team. The role involves ensuring clients receive fast, accurate, and professional support throughout the record-retrieval process by maintaining relationships with clients and facilities, as well as managing data entry and tracking.

LegalProfessional Services

Responsibilities

Proactively contact record custodians and facilities to expedite document retrieval
Maintain strong, professional relationships with clients and facility personnel to ensure satisfaction
Accurately enter and track record requests in internal systems, ensuring all client and facility databases are up to date
Provide consistent updates on order progress and address client questions, concerns, or service-related issues
Assist with special projects as assigned and ensure adherence to all safety and work standards

Qualification

Customer service experienceLegal record retrievalMedical record retrievalAnalytical skillsMultitasking skillsCommunication skillsOrganization skills

Required

High School Diploma or equivalent required
3–5 years of customer service or client management experience
Strong analytical skills with the ability to solve complex issues
Excellent communication, organization, and multitasking skills
Ability to lift up to 10 pounds occasionally and maintain focus while reviewing detailed documents

Preferred

Associate degree preferred
Background in legal or medical record retrieval preferred

Company

U.S. Legal Support

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U.S. Legal Support is a preeminent provider of a suite of litigation support services including court reporting, record retrieval.
dateFounded in 1996
location
Houston, Texas, USA
people-size1001-5000 employees
web-link
https://www.uslegalsupport.com/

Funding

Current Stage
Late Stage
Total Funding
unknown
2018-12-04Private Equity

Leadership Team

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Charles F. Schugart
President & CEO
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Jim Cunningham
SR VP & Division President
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Recent News

PR Newswire
U.S. Legal Support's AI-Powered Deposition Summaries Get Smarter with Timeline, Exhibits, and Deponent Insights
2025-12-16
PR Newswire
U.S. Legal Support Named #1 Court Reporting Provider and Hall of Fame Honoree in the Daily Business Review's "Best of 2025" Awards
2025-11-18
PR Newswire
U.S. Legal Support Recognized for Excellence with Three Major Award Wins and Hall of Fame Honors in New York Law Journal's Best of 2025 Survey
2025-09-23
Company data provided by crunchbase