FTI ยท 2 hours ago
CX Program Manager
Menasha, WI
Full-time
Onsite
Senior Level
6+ years expFTI is a company that leads in construction, engineering, manufacturing, and renewable energy, focusing on a Culture of Care for its team members. The CX Program Manager will ensure high standards of quality and smooth commissioning processes across multiple projects while providing expertise in quality management and supporting training development.
Construction
Responsibilities
Serve as the primary Quality and Commissioning Program Manager for specific high-profile clients
Assist in project setup and startup phases, bridging the gap until a full-time Project Manager is assigned
Attend and actively participate in program-level meetings to ensure alignment with client expectations and project goals
Regularly attend and contribute to meetings at each client site to drive consistency and integrate lessons learned
Interview field-level employees up to Field Managers to evaluate and uphold quality and commissioning standards
Act as a subject matter expert on program quality and commissioning requirements, providing guidance and resolving issues as they arise
Lead and oversee specific program efforts, ensuring effective management and successful outcomes
Address and support smaller geographical needs and project management tasks as they arise
Oversee the subcontracting of QXL help for specific sites if self-perform is not feasible, ensuring effective management of external resources
Develop and execute training programs, including internal program sessions, to enhance team skills and knowledge
Coordinate with other team members to ensure comprehensive training coverage
Report directly to the Commissioning Operations Leader with a dotted line reporting structure to the Program Manager for projects within the designated program
Assist in managing the construction tools group needs on-site, ensuring operational efficiency and readiness
Performs other related duties as required and assigned
Qualification
Required
Bachelor's degree in Engineering, Project Management, or a related field
6 years of electrical experience and demonstrated leadership abilities including proven experience in quality management and commissioning within large-scale projects
Travel: 50%
Work Schedule: This position works between the hours of 7 AM and 5 PM, Monday- Friday. However, work may be performed at any time on any day of the week to meet business needs
Preferred
Advanced degrees or relevant certifications (e.g., PMP, Six Sigma) are advantageous
Experience in developing and executing training programs is highly desirable
Benefits
Competitive, merit-based compensation
Career path development
Flexible and robust benefits package
Industry-leading benefits
Company
FTI
Faith Technologies Incorporated (FTI) is a dynamic organization comprised of construction, engineering, manufacturing and renewable energy experts.
1001-5000 employees
H1B Sponsorship
FTI has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (53)
2024 (30)
2023 (37)
2022 (17)
2021 (27)
2020 (25)
Funding
Current Stage
Late StageLeadership Team
Michael Jansen
CEO & Chairman of the Board
Michael Richart
Chief Business Officer, Executive Vice President
Company data provided by crunchbase