Chase · 3 weeks ago
Director of Infrastructure Engineering
545 Washington Blvd, Jersey City, NJ, 07310, US
Full-time
Onsite
Director/Executive
$190K/yr - $260K/yr
15+ years expJPMorgan Chase is a world-renowned financial institution seeking a Director of Infrastructure Engineering to lead their Digital Channels, Payments Technology team. The role involves managing infrastructure engineering areas, defining multi-year strategies, and overseeing complex projects while ensuring operational excellence.
BankingFinancial Services
Responsibilities
Manages technical areas within infrastructure engineering, including cloud platforms (public/private), data centers, compute, storage, and end-user technology, collaborating with other application owners, infrastructure teams, security, and operations
Defines and executes multi-year infrastructure strategy aligned with business and technology objectives, driving modernization, cloud migration, and reliability initiatives
Leads the evolution from traditional data centers to a hybrid multi-cloud operating model, championing cloud-native principles, infrastructure-as-code (IaC), and automation
Manages and implements corporate and divisional operational plans, providing broad direction to teams, team leads, and supervisors, and ensuring operational excellence and reliability (99.99%+ uptime for critical services)
Oversees design, implementation, and maintenance of servers, storage, networking, virtualization, cloud services, and data center facilities
Implements and oversees Site Reliability Engineering (SRE) practices, robust monitoring, disaster recovery planning, and major incident response, fostering a blameless post-mortem culture
Manages key senior stakeholders and ensures teams deliver in accordance with compliance standards, risk and security, service level agreements, and business requirements
Drives multiple complex projects, processes, and initiatives, including cloud transformation (AWS), cloud governance, cost optimization, and vendor relationships
Develops and executes the function’s objectives with accountability for outcomes, including staffing, budget, and relevant profit and loss
Mentors and coaches junior engineers and technologists, leading, mentoring, and growing a team of Infrastructure Engineers, Architects, and Specialists
Champions the firm’s culture of diversity, opportunity, inclusion, respect for team members and prioritizes diverse representation
Qualification
Required
15+ years of experience in enterprise infrastructure engineering, with significant leadership at Director / ED level, including proven ownership of mission-critical, 24x7 transaction platforms at enterprise scale
Demonstrated experience influencing line of business and firmwide technology strategy within a large, regulated financial services institution (bank, capital markets, insurance), with deep understanding of the financial regulatory landscape
Deep hands-on experience with public clouds (AWS, Azure, GCP) in an enterprise setting, and expert knowledge of modern infrastructure: virtualization, containers (Kubernetes), software-defined networking, infrastructure-as-code (Terraform, Ansible)
Proven experience with large-scale data center operations and migrations, and strong understanding of networking, security, and disaster recovery/business continuity planning
Experience managing cross-functional teams of infrastructure engineers, hiring, developing, and recognizing talent
Exceptional communication, stakeholder management, and strategic planning skills, with proven ability to influence at the executive level
Exposure to managing and developing budgets
Preferred
Formal training or certification on software engineering concepts
Experience with Infrastructure as Code tools (Terraform, Ansible, Puppet, Chef)
Experience driving automation to reduce manual intervention and MTTR (Mean Time to Recovery)
Experience implementing Blue Green deployment strategies and continuous production deployment
Experience fostering a culture of collaboration, continuous improvement, and high performance
Benefits
Comprehensive health care coverage
On-site health and wellness centers
A retirement savings plan
Backup childcare
Tuition reimbursement
Mental health support
Financial coaching
Company
Chase
Chase provides broad range of financial services. It is a sub-organization of JP Morgan Chase.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Mike McDonnell
Managing Director, Head of Chase Travel Platform Product
Nicole Sanchez
Managing Director, Consumer Bank, GM and Product Executive, Growth Financial Products
Recent News
Small Business Trends
2026-01-18
2026-01-13
Company data provided by crunchbase