Xcel Energy · 2 hours ago
Principal Business Functional Consultant, Transformation - Value Realization
Denver, CO, 80205
Full-time
Onsite
Senior Level, Lead/Staff
$95K/yr - $135K/yr
7+ years expXcel Energy is a leading electricity and natural gas energy company serving millions of customers across the United States. They are seeking a Principal Business Functional Consultant to drive enterprise-level transformation outcomes by maximizing benefits from CIS initiatives and providing operational insights and recommendations for business readiness.
Electrical DistributionEnergyNatural Resources
Responsibilities
Identify value streams across customer experience, operational efficiency and risk reduction for CIS program
Define and track KPIs aligned to each value stream
Quantify and monitor value through program phases (e.g., baseline vs actual)
Publish executive readouts comparing the forecasted vs. realized value
Serve as a strategic advisor for business functional teams by providing deep subject matter expertise, operational insights and high impact process recommendations across business functions
Identify, assess and communicate broad operational impacts of proposed changes, proactively addressing enterprise level risks and misalignments
Partner with cross functional leaders to ensure end-to-end business process integration and customer centric operational continuity
Champion enterprise continuous improvement by elevating systemic pain points and shaping long-term design decisions
Lead development of enterprise performance metrics, reporting frameworks and post implementation value realization measures
Qualification
Required
Bachelor's degree in business or related field; or equivalent combination of training and relevant experience
Strong understanding of utility processes and performance drivers
Excellent communication, critical thinking and problem-solving skills
7+ years in operations, business process improvement or service delivery
Experience supporting business readiness or change initiatives with a focus on operational execution
Preferred
Exposure to omni-channel customer service platforms
Background in call center operations, workforce management and customer satisfaction metrics
Working knowledge of utility financial processes including general ledger, accounts payable/receivable and revenue recognition
Experience in ensuring regulatory compliance in financial reporting and audit readiness
Experience documenting/analyzing business processes to identify gaps and inefficiencies
Experience developing future-state process flows aligned to future capabilities and transformation objectives
Experience facilitating workshops with SMEs and business leaders to validate process design assumptions
Experience ensuring cross-functional dependencies are captured in design
Experience partnering with Change Management/BI to embed process changes into training and adoption plans
Benefits
Annual Incentive Program
Medical/Pharmacy Plan
Dental
Vision
Life Insurance
Dependent Care Reimbursement Account
Health Care Reimbursement Account
Health Savings Account (HSA) (if enrolled in eligible health plan)
Limited-Purpose FSA (if enrolled in eligible health plan and HSA)
Transportation Reimbursement Account
Short-term disability (STD)
Long-term disability (LTD)
Employee Assistance Program (EAP)
Fitness Center Reimbursement (if enrolled in eligible health plan)
Tuition reimbursement
Transit programs
Employee recognition program
Pension
401(k) plan
Paid time off (PTO)
Holidays
Volunteer Paid Time Off (VPTO)
Parental Leave
Company
Xcel Energy
Xcel Energy is an electric and natural gas energy company that offers a portfolio of energy-related products and services to customers.
10001+ employees
H1B Sponsorship
Xcel Energy has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (4)
2024 (6)
2023 (6)
2022 (4)
2021 (1)
2020 (1)
Funding
Current Stage
Public CompanyTotal Funding
$1.39BKey Investors
US Department of EnergyBreakthrough Energy Ventures
2024-11-04Post Ipo Equity· $1.2B
2023-10-18Grant· $100M
2023-09-22Grant· $70M
Leadership Team
Robert Frenzel
Chairman, President and CEO
Brian Van Abel
Executive Vice President and Chief Financial Officer
Recent News
2025-12-27
2025-12-24
Company data provided by crunchbase