Customer Service– Hotel Reservations (Remote) jobs in United States
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Memory Makers · 6 hours ago

Customer Service– Hotel Reservations (Remote)

Memory Makers is a company focused on providing exceptional customer service in the hotel reservations sector. They are seeking a Customer Service representative to manage customer interactions, assist with hotel reservations, and ensure a seamless booking experience.

Leisure Travel & Tourism

Responsibilities

Managing customer interactions
Assisting clients with hotel reservation inquiries
Ensuring a seamless booking process
Delivering exceptional customer support

Qualification

Customer ServiceCRM tools proficiencyHospitality industry experienceCommunication skillsProblem-solving skills

Required

Strong skills in Customer Service, Customer Support, and ensuring Customer Satisfaction
Experience in enhancing Customer Experience and maintaining excellent client relationships
Exceptional communication, problem-solving, and interpersonal skills
Proficiency in using customer relationship management (CRM) tools and relevant technology
Capable of working independently in a remote environment

Preferred

Prior experience in the hospitality or travel industry is a plus

Benefits

Flexible remote schedule
Training and access to booking tools
Supportive team culture
Income-earning possibilities based on performance
Travel discounts and perks
Exclusive Travel Perks: Enjoy discounted travel, FAM trips, and supplier incentives.
Training & Certification: Gain access to ongoing education and industry support.

Company

Memory Makers

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We believe love stories deserve the perfect backdrop — and business owners deserve the freedom to create a life they love.

Funding

Current Stage
Early Stage
Company data provided by crunchbase