Memory Makers · 6 hours ago
Customer Service– Hotel Reservations (Remote)
Memory Makers is a company focused on providing exceptional customer service in the hotel reservations sector. They are seeking a Customer Service representative to manage customer interactions, assist with hotel reservations, and ensure a seamless booking experience.
Leisure Travel & Tourism
Responsibilities
Managing customer interactions
Assisting clients with hotel reservation inquiries
Ensuring a seamless booking process
Delivering exceptional customer support
Qualification
Required
Strong skills in Customer Service, Customer Support, and ensuring Customer Satisfaction
Experience in enhancing Customer Experience and maintaining excellent client relationships
Exceptional communication, problem-solving, and interpersonal skills
Proficiency in using customer relationship management (CRM) tools and relevant technology
Capable of working independently in a remote environment
Preferred
Prior experience in the hospitality or travel industry is a plus
Benefits
Flexible remote schedule
Training and access to booking tools
Supportive team culture
Income-earning possibilities based on performance
Travel discounts and perks
Exclusive Travel Perks: Enjoy discounted travel, FAM trips, and supplier incentives.
Training & Certification: Gain access to ongoing education and industry support.
Company
Memory Makers
We believe love stories deserve the perfect backdrop — and business owners deserve the freedom to create a life they love.
Funding
Current Stage
Early StageCompany data provided by crunchbase