Primary Services ยท 1 hour ago
Junior Inside Sales Coordinator
Primary Services is excited to announce the Junior Inside Sales Coordinator role for a large, well-established organization operating within the energy and industrial services sector. This position supports a high-volume, B2B-focused operation and plays a key role in coordinating orders, documentation, and customer communications for service-driven projects.
Human ResourcesStaffing Agency
Responsibilities
Manage material and parts orders for service jobs, coordinating closely with purchasing teams to confirm availability and timelines
Enter and maintain sales orders, invoices, and related data within ERP systems
Monitor and manage shared email inboxes, ensuring timely and accurate responses to customer and internal inquiries
Create, review, and process work orders and service documentation, including time-sensitive emergency service requests
Generate quotes and process domestic and international parts orders, ensuring adherence to export and compliance requirements
Support cross-training initiatives, including international parts, sales order entry, and expanded administrative functions
Provide professional B2B customer support via phone and email outside of a call center environment
Maintain accurate tracking logs, documentation files, and order records across multiple systems
Qualification
Required
Minimum of 3 years of customer service experience in a B2B environment
Demonstrated experience using ERP systems for sales order entry and invoicing
Typing speed exceeding 60 words per minute
Proficiency with Microsoft Outlook and Excel
Experience managing purchase orders, work orders, and service-related documentation
Ability to work efficiently across multiple systems in a fast-paced environment
Preferred
Prior experience supporting petrochemical, oil and gas, or industrial service operations
Familiarity with Sage, Salesforce, Salesforce Field Services, or SAP
Exposure to international orders or export compliance considered a plus