Henry Ford Health · 4 hours ago
Clinic Service Representative (Emergency Department)- Sterling Heights- Midnights- Full-time
Detroit, Michigan
Full-time
Onsite
New Grad, Entry LevelHenry Ford Health is a leading healthcare organization, and they are seeking a Clinic Service Representative for their Emergency Department. This role involves managing patient registration activities and ensuring a high standard of service excellence.
BiotechnologyHealth CareHealth InsuranceMedical
Responsibilities
Follows standard operating procedures for all patient registration activities including patient reception, face-to-face check in and check out, preregistration, insurance verification, cash collections, chart reconciliation and patient discharge
Actively contributes to an organizational culture committed to the highest degree of service excellence standards to all customer groups
Qualification
Required
High School Diploma or equivalent
Required to perform calculations, complete forms, extensively utilize computer information system
Demonstrated ability to work with detailed information
Requires interpersonal skills to deal effectively both over the telephone and in person with patients, visitors, medical staff, and other clinic and/or hospital personnel
Ability to perform a variety of tasks in a timely manner to meet clinic staff and patient needs
Ability to discuss with patients their general financial responsibilities and connect the patient with the Customer Service Center at the Corporate Business Office
Ability to work successfully in a fast-paced environment with frequent interruptions
Ability to work within a team setting and be supportive of team members
Successful completion of yearly competencies
Basic computer skills (i.e., knowledgeable opening software/email, navigate on keyboard, logging in and out of computer)
Ability to work effectively with populations of diverse backgrounds and ages
Dependable and punctual
Strong organizational skills and ability to multi-task
Preferred
Familiarity with clinic environment
Company
Henry Ford Health
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Founded in 1915
10001+ employees
H1B Sponsorship
Henry Ford Health has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (157)
2024 (156)
2023 (134)
2022 (159)
2021 (140)
2020 (153)
Funding
Current Stage
Late StageTotal Funding
$40.27MKey Investors
Mort Harris
2020-06-04Grant· $0.27M
2018-04-09Grant· $20M
2016-12-05Grant· $20M
Leadership Team
Robert Riney
President and CEO
Brenda Craig
Vice President, Integrated Communications
Recent News
2025-11-07
Company data provided by crunchbase