The TJX Companies, Inc. · 3 hours ago
Business Applications Manager
Marlborough, MA
Full-time
Onsite
Mid, Senior Level
$93K/yr - $118K/yr
5+ years expTJX Companies is a Fortune 100 company and the world’s leading off-price retailer. The Business Applications Manager role is responsible for overseeing the selection, implementation, and optimization of technology and automation that support core business functions, ensuring technology aligns with strategic goals and improves operational efficiency.
ApparelBeautyE-CommerceFashionFurnitureJewelryLocal BusinessRetail
Responsibilities
Develop and maintain a multi-year roadmap for procurement-related technologies (e.g., sourcing platforms, contract management, supplier portals)
Align technology initiatives with procurement goals and broader enterprise IT strategy
Oversee selection, implementation & maintenance of business applications to align with organizational objectives, ensuring smooth operations and efficiency
Analyze business processes, gather requirements, and recommend system enhancements or new software to improve productivity
Collaborate with procurement stakeholders to understand business needs and translate them into functional and technical requirements
Prioritize enhancements, fixes, and new capabilities based on business impact, urgency, and resource availability
Manage timelines for application upgrades, implementations, and integrations
Ensure projects stay on track and meet milestones, coordinating with IT, suppliers, and business users
Act as a liaison between procurement teams and IT to ensure mutual understanding of goals, constraints, and expectations
Facilitate communication during issue resolution, testing phases, and deployment
Ensure user feedback is captured and incorporated into system improvements
Ensure procurement systems comply with internal policies, data governance standards, and external regulations
Support audit and reporting needs through system capabilities
Support user adoption through training, documentation, and change management initiatives
Help users understand new features and processes resulting from system changes
Develop user training materials, facilitate sessions, and maintain documentation to support end-users
Qualification
Required
Bachelor's degree in business administration, computer science, IT, Software Engineering, or a related field
Minimum of 5 years of experience managing business applications, with the ability to foster strong stakeholder engagement and provide well-informed product-feature recommendations
Demonstrated capacity to manage multiple priorities and working in a fast-paced environment and deliver high quality products under tight timelines
Excellent interpersonal skills with ability to influence business partners, to help prioritize activities and resources to meet the organization needs, build rapport and credibility to be a trusted advisor
Demonstrated leadership skills with the ability to act as a collaborative partner with leadership and positively influence outcomes
Strong business writing skills with ability to write clearly and concisely, ability to respond effectively to sensitive inquiries, ability to write standard operating procedures and other business documents
Ability to leverage prior experience and adapt quickly to the changing work environment to make effective decisions, revise business strategies to support the vision of the organization
Excellent cross-functional collaboration and change management skills
Experience with agile methodologies
Demonstrated expertise in ERP systems, including customizations, system integrations, and upgrade management
Proficient in using collaboration and project tracking tools such as Confluence and JIRA to support agile workflows and documentation
Deep understanding of enterprise software ecosystems, application lifecycle management, and strategies for optimizing business processes
Preferred
Exposure to procurement systems is a plus but not required
Optional certifications include PMP, CSM, or vendor-specific credentials
Benefits
Associate discount
401(k) match
Medical/dental/vision
HSA
Health care FSA
Life insurance
Short/long-term disability
Paid holidays/vacation /sick/bereavement/parental leave
EAP
Incentive programs for management
Auto/home insurance discounts
Tuition reimbursement
Scholarship program
Adoption/surrogacy assistance
Smoking cessation
Child care/cell phone discounts
Pet/legal insurance
Credit union
Referral bonuses
Company
The TJX Companies, Inc.
TJX is the leading off-price apparel and home fashions retailer in the U.S.
10001+ employees
H1B Sponsorship
The TJX Companies, Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (19)
2024 (15)
2023 (15)
2022 (30)
2021 (26)
2020 (18)
Funding
Current Stage
Public CompanyTotal Funding
unknown1989-08-04IPO
Leadership Team
Ernest Herrman
Chief Executive Officer
Bernard A. Cowens
Senior Vice President and Chief Information Security Officer
Recent News
2025-11-11
2025-11-05
Company data provided by crunchbase