Salesforce Business Analyst jobs in United States
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TCWGlobal · 1 week ago

Salesforce Business Analyst

TCWGlobal is seeking a highly motivated and experienced Salesforce Analyst to join their Developer Programs Salesforce Platform team. The role involves partnering with stakeholders to optimize the Salesforce platform for business growth and efficiency, while designing and maintaining strategic solutions.

Bookkeeping and PayrollEmployee BenefitsEmploymentHuman ResourcesRecruitingSaaSStaffing Agency
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Culture & Values
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H1B Sponsor Likelynote

Responsibilities

Partnering with stakeholders to understand business needs, lead workshops, facilitate meetings, elicit requirements, communicate tradeoffs, and translate these into detailed functional specifications, user stories, and acceptance criteria
Designing and maintaining comprehensive BRD’s, process flow diagrams, business and data models, functional specifications, and solution documentation
Conducting QA, writing test scripts, and leading UAT
Monitoring and recommending improvements for data quality, integrity, security, governance, and process optimizations
Managing sprint backlog and prioritization and maintaining a healthy, delivery-ready backlog
Partnering closely with developers through grooming, sprint ceremonies and ongoing clarification to manage scope, resolve blockers and ensure solutions are delivered as intended

Qualification

Salesforce Analyst experienceSales Cloud knowledgeExperience Cloud knowledgeAgile methodologyJIRA proficiencySalesforce certificationsData management standardsCommunication skillsHigh emotional intelligence

Required

5+ years of demonstrable experience as a Salesforce Analyst/Consultant, with a comprehensive understanding of Sales Cloud and Experience Cloud (Communities) capabilities (or equivalent experience)
Ability to influence at various levels
Experience in agile methodology and using JIRA or similar technology
Strong verbal and written communication skills, high EQ, and the ability to establish relationships based on trust
Salesforce certifications such as Business Analyst, Administrator/Advanced Administrator
Solid understanding of Salesforce security and data management standards

Preferred

Additional Salesforce Certifications: Platform Developer, Platform App Builder, Sales Cloud Consultant, and/or Experience Cloud Consultant
PMP and/or Agile/Scrum certifications

Benefits

PTO
Paid Holidays
Benefits

Company

TCWGlobal

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TCWGlobal is is a global employer of record for payrolling, compliance, staffing, and more for international employees and contractors.

H1B Sponsorship

TCWGlobal has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (1)
2023 (2)
2022 (1)
2021 (1)

Funding

Current Stage
Growth Stage

Leadership Team

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Samer Khouli
Founder & President/CEO
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Company data provided by crunchbase