SS&C Technologies · 5 hours ago
Managed Services Operations Analyst
Denver, CO
Full-time
Hybrid
Entry, Mid LevelSS&C Technologies is a leading financial services and healthcare technology company headquartered in Windsor, Connecticut. They are seeking a Managed Services Operations Analyst to provide operational support to Managed Services Clients, ensuring accurate financial transactions and fostering positive client relationships.
Cloud ManagementEnterprise SoftwareFinanceFinancial ServicesHealth CareProfessional ServicesSoftwareSoftware Engineering
Responsibilities
Input and maintain financial and accounting data in InnoTrust per the responsibilities defined for the Managed Service Client
Interact on daily processes amongst the team
Adhere to daily, monthly, quarterly, and annual procedures for processes within Managed Services
Ensure that financial transactions are balanced and documented according to policies and procedures
Processing, review and oversight of cash and security activity, including trade settlement, corporate actions, cash movement and shadow posting
Meet and ensure daily deadlines are met for processing and reconciliation
Interact on operational activity with each Client
Identify and work with client for reconciliation outages
Research, document, and handle client reported issues, provide user support to Clients and log Clients requests for services as needed to a timely resolution
Build, maintain, and foster positive and growing relationship with Clients
Work closely with Client Relationship Team to understand issues and assist in resolution
Demonstrate relentless focus on accurate and timely processing
Understand Client issues and concerns and escalate as appropriate
Build, maintain, and foster positive and growing relationships with all departments of SS&C | Innovest, and with vendors
Demonstrate focus on client operational needs
Communicate effectively and professionally
Actively manage assigned work and assist with assigned work of others as needed
Actively manage issues for resolution, assist teammates with issues or escalate as appropriate
Actively manage workload to support teammates
Take a proactive approach to learning, document and share lessons learned
Use established policies and procedures to process within guidelines and identify areas of improvement or efficiencies
Be a subject matter expert on team tasks
Qualification
Required
Experience in a deadline driven, operational environment
Superior customer service skills
Excellent analytical/problem solving capabilities
Experience learning new processes and systems quickly
Experience working with minimal supervision in a team environment
Experience writing, understanding and applying document processes
Experience creating and following a prioritized workload and maintain organization
Excellent verbal and written communication skills
Excellent computer skills, including Word, Excel, and Outlook
Experience with security processing
Experience and understanding of publicly traded securities
Experience with cash processing
Experience and understanding of funds movement processes and deadlines
Preferred
Understanding of Trust Operations, Financial Markets, Securities Industry, Retirement Industry, Charitable Giving and Banking
Experience using InnoTrust in a Managed Services capacity
Experience with Black Diamond
Experience with Advent ACD
Experience with shadow posting
SQL knowledge
Benefits
401k Matching Program
Professional Development Reimbursement
Flexible Personal/Vacation Time Off
Sick Leave
Paid Holidays
Medical
Dental
Vision
Employee Assistance Program
Parental Leave
Discounts on fitness clubs, travel and more
Company
SS&C Technologies
SS&C is a global provider of investment and financial software-enabled services and software focused exclusively on the global financial
Founded in 1986
10001+ employees
H1B Sponsorship
SS&C Technologies has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (90)
2024 (59)
2023 (74)
2022 (35)
2021 (30)
2020 (21)
Funding
Current Stage
Public CompanyTotal Funding
$750M2024-05-02Post Ipo Debt· $750M
2005-07-27Acquired
1996-05-31IPO
Leadership Team
Anthony Caiafa
Global CTO / CIO
Brian Schell
Executive Vice President and Chief Financial Officer
Recent News
Business Wire
2025-12-03
2025-11-25
MarketScreener
2025-11-25
Company data provided by crunchbase