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Indiana Economic Development Corporation · 3 hours ago

BMV Floating Customer Service Representative

BMVC Brownsburg #166 0000001405

Full-time

Onsite

New Grad, Entry Level

$15.17/hr - $15.17/hr

The Indiana Economic Development Corporation is one of the largest employers in the state, offering a range of opportunities across various agencies. They are seeking a Customer Service Representative for the Bureau of Motor Vehicles to provide timely and accurate customer service while assisting Hoosiers with their BMV needs.

Government Administration

Growth Opportunities

Responsibilities

Use your job knowledge to conduct customer transactions

Answer customer’s questions and provide guidance

Assist with the daily opening and closing of the branch

Check transactions to ensure accuracy, timeliness, and proper accounting

Work with leadership to resolve escalated customer concerns and system problems

File applications as completed throughout the day

Travel to other branch locations within the Region based on Operational need

Qualification

Customer service experienceCommunication skillsCritical thinkingCash handlingHigh school diplomaValid Driver’s License

Required

High school diploma or equivalent

Customer service experience

Top-notch communication skills

A high level of critical thinking and the ability to troubleshoot

Ability to process cash and card transactions

Valid Driver's License required

Able to perform essential functions with or without reasonable accommodation

Benefits

Three (3) medical plan options (including RX coverage) as well as vision and dental plans

Wellness Rewards Program: Complete wellness activities to earn gift card rewards

Health savings account, which includes bi-weekly state contribution

Deferred compensation 457(b) account (similar to 401(k) plan) with employer match

Two (2) fully-funded pension plan options

A robust, comprehensive program of leave policies covering a variety of employee needs, including but not limited to: 150 hours of paid New Parent Leave and up to eight weeks of paid Childbirth Recovery Leave for eligible mothers

Up to 15 hours of paid community service leave

Combined 180 hours of paid vacation, personal, and sick leave time off

12 paid holidays, 14 in election years

Education Reimbursement Program

Group life insurance

Referral Bonus program

Employee assistance program that allows for covered behavioral health visits

Qualified employer for the Public Service Loan Forgiveness Program

Free Parking for most positions

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