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Lyon Living · 21 hours ago

Resident Experience Specialist - Part-Time

Anaheim,CA,US

Full-time, Part-time

Onsite

New Grad, Entry Level

$19/hr - $21/hr

Lyon Living is a company dedicated to excellent customer service and fostering a collaborative work culture. They are seeking a part-time Resident Experience Specialist to build relationships with residents, assist with retention, and enhance service levels at their property in Anaheim, CA.

Real Estate

Culture & Values

Responsibilities

Operate and maintain the rooftop Beer Garden

Adhere to Beer Garden protocols (ID check, wristband compliance, etc.)

Assist with resident concerns and issues

Assist with community outreach and community partnerships

Organize, implement and participate in all onsite and offsite resident functions, including but not limited to breakfasts, holiday events, community gatherings/activities, fitness programs/classes, etc

Build and manage relationships with local businesses and vendor partners

Create and design flyers, e-blasts (using E-Blast application) and any other promotional materials needed

Plan events within monthly budget

Increase awareness and maintain all social media sites

Provide feedback to the Director of Property Operations, Property Manager, and Marketing team of upcoming social events and update once the events have taken place

Update current property website and community boards with upcoming events

Maintain sensibility of market presence and community value

Persistently seek to create team and resident experiences

Qualification

Customer serviceEvent planningAdobe Creative SuiteSocial media managementNetworking skillsMicrosoft OfficeCommunication skillsOrganizational skills

Required

Ability to demonstrate a commitment to the Company Mission

Develop and maintain excellent working relationships with Employees and vendors

Must be outgoing and assertive

Great communication, organization and networking skills

Experience in Adobe Creative Suite and/or Adobe Illustrator, WordPress, Microsoft Word, Excel, PowerPoint, Publisher, and Picture Manager

Valid driver's license or ability to utilize an alternative form of transportation at their own expense

Attendance at offsite meetings, visits to other Company operated locations, purchase of goods from offsite vendors and other tasks away from a single assigned location

Pre-employment background check and drug screening required