TileBar · 2 hours ago
Design Consultant
Washington, DC
Full-time
Onsite
Mid Level
3+ years expTileBar is a leading design resource dedicated to transforming spaces, and they are seeking an enthusiastic Showroom Design Consultant to join their Logan Circle Showroom. In this role, you will engage directly with a diverse clientele, providing personalized service and expert advice while managing the sales process and fostering client relationships.
Web Design
Responsibilities
Serve as the primary point of contact for clients, offering expert advice, addressing inquiries, and resolving issues promptly and professionally to ensure satisfaction and a seamless experience
Curate materials and recommend the ideal products for a wide range of residential and commercial applications
Create custom room packages and design boards that reflect the needs and desires of our clients
Maintain an in-depth understanding of TileBar’s product offerings, brand values, and industry trends, and share this knowledge with clients to provide the best solutions
Handle the entire sales process, from quoting and order fulfillment to processing purchase orders and sample requests
Ensure all sales activities are logged and tracked within our CRM system
Work closely with local team to ensure all brand standards are met
Work in partnership across the organization to ensure timely and efficient order processing and delivery
Establish and maintain long-lasting client relationships, helping to foster loyalty and repeat business
Be a consistent and positive representation of TileBar’s brand image and culture in all interactions
Upholding our values, vision and commitment to exceptional customer service
Qualification
Required
High School Diploma or equivalent required
3-5 years of sales or customer service experience, preferably in retail, showroom, or luxury sales environments
Proven ability to meet and exceed sales targets and KPIs through consultative selling techniques
Strong relationship-building skills with a customer-first mindset to drive satisfaction and repeat business
Ability to educate and guide clients through product selection, project planning, and design solutions
Exceptional verbal and written communication skills to engage with customers, colleagues, and industry professionals
Willingness to learn and stay updated on product specifications, installation methods, and design trends
Ability to effectively present and recommend products tailored to client needs
Tech-savvy, with frequent use of Microsoft Office Suite (Excel, Word, Outlook, PowerPoint)
Strong math and problem-solving skills for order processing, quoting, and pricing
Familiarity with logistics and supply chain processes to ensure smooth order fulfillment
Strong time management and multitasking abilities in a fast-paced showroom environment
Ability to work both independently and collaboratively within a high-performing sales team
Excellent interpersonal skills with a proactive, solution-oriented approach
Flexibility to work retail hours, including weekends, evenings, and special events as needed
Ability to lift up to 25 lbs. for sample movement and showroom maintenance
Occasional travel required for market events, training, or showroom openings
Preferred
Bachelor's Degree
Experience in tile, natural stone, textiles, furniture, building materials, or supply chain industries
Knowledge of tile, stone, and flooring materials, including product applications and industry trends
Experience with SalesPad, Magento, Salesforce, or similar CRM systems
Company
TileBar
TileBar is a tile company that imports and retails mosaics, natural stone, and porcelain tile.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2023-03-01Acquired
2019-01-01Private Equity
Leadership Team
Brandon Jordan
Human Resource Business Partner
Nelson Goodman
Chief Development Officer
Recent News
Seattle TechFlash
2025-04-01
Boston Business Journal
2025-02-02
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