Altice USA · 3 hours ago
Maintenance Technician 3
USA.TX.Kingwood
Full-time
Onsite
Mid LevelAltice USA is a leader in the fast-paced world of connectivity, seeking enthusiastic professionals to join their team. The Maintenance Technician 3 role involves repairing and maintaining fiber and coaxial transport and distribution cable services, while also supporting and mentoring lower-level technicians.
Communications Infrastructure
Responsibilities
Fulfills demand maintenance and preventive maintenance by troubleshooting and repairing the transport, trunk, and distribution networks from the Master Telecommunication Center (headend) to customer's electronic devices
Maintains a unity gain network
Fulfills FCC-required network tests
Performs all duties of Maintenance Tech I and II as necessary
Troubleshoots and repairs the distribution network from headend to customer's electronic devices
Maintains network integrity through preventive maintenance
Build, Troubleshoot, and repair all aspects of the FTTH & RFOG Networks
Resolves issues at installation and on scheduled service call from customer’s electronic devices to tap
Partner with various other groups including Design, construction, ISP, NOC/ROC to resolve escalated issues and identify areas of improvement
Coordinate and oversee training initiatives for new and existing team members, ensuring continuous skill development and knowledge sharing
Coach and develop team members to enhance technical proficiency, customer service skills, and troubleshooting expertise
Assist in the creation and implementation of training materials and best practices to ensure team efficiency and operational consistency
Conduct regular performance assessments and provide constructive feedback to team members to foster professional growth and team cohesion
Other tasks may be assigned, as needed to support the infrastructure and team
Qualification
Required
Internal applicants must complete their Career Progression program to be deemed eligible
High school diploma or equivalent
Must possess and maintain a valid driver's license in good standing within the state of current residence. Ability to meet all Department of Transportation (DOT) driver qualification standards, including a valid medical certificate
Ability to obtain current DOT (Department of Transportation) medical card and valid CDL (Commercial Driver's License) where applicable; must comply with all applicable DOT requirements
Qualified to obtain all necessary licenses required by the state in which he/she is installing and/or servicing security services (if applicable)
Ability to comprehend and operate appropriate testing equipment (e.g., signal level meters, ohm meters)
Fiber repair and troubleshooting experience
In-depth knowledge of the FTTH & RFOG Architecture, Including the Rolt, Back haul and distribution of plant
Able to utilize soft tools associated with FTTH Network, including AGORA, Netwin, Net-Q
Experience working with ISP or 'Hot Hands' for ISP
Experience and/or knowledge of OSP Construction tasks
An 'Activity Analysis' of the physical demands required to perform this job's essential functions with or without a reasonable accommodation will be provided upon request and with an offer of employment. Must pass a physical assessment of those physical demands post offer/pre employment and if returning to work following a leave of absence, conducted at the Company's assessment vendor
Preferred
BDS & BTS certification preferred
Company
Altice USA
Thanks for visiting our page. Altice USA is now Optimum Communications, Inc. We are no longer operating under the Altice USA name.
Founded in 2015
10001+ employees
H1B Sponsorship
Altice USA has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (7)
2023 (11)
2022 (14)
2021 (65)
2020 (7)
Funding
Current Stage
Public CompanyTotal Funding
$3BKey Investors
BC Partners
2025-11-25Post Ipo Debt· $2B
2025-07-17Post Ipo Debt· $1B
2017-06-23IPO
Leadership Team
Marc Sirota
EVP, Chief Financial Officer
Benjamin Smith
SVP, Chief Information Security Officer
Recent News
bloomberglaw.com
2025-12-06
2025-12-05
Company data provided by crunchbase