Flinn Scientific, Inc. ยท 4 hours ago
Help Desk & Systems Administrator
BATAVIA, IL 60510
Full-time
Onsite
Entry, Mid Level
$45K/yr - $55K/yr
1+ years expFlinn Scientific, Inc. is seeking a Help Desk & System Administrator to support, maintain, and enhance their software, hardware, and network systems. The primary goal of this role is to ensure the technology infrastructure operates reliably, securely, and efficiently to support daily business operations.
Education
Responsibilities
Provide front-line technical support to end users for hardware, software, and network issues, including computers, printers, phones, wireless devices, operating systems, applications, and Microsoft 365
Set up, configure, image, and maintain desktop computers, servers, phones, network devices, and user workstations
Monitor, acknowledge, document, and resolve IT support requests; determine urgency and escalate issues to the IT Director or external consultants as needed
Install, configure, and maintain hardware, software, servers, and network systems to ensure reliability, performance, and security
Manage user accounts, access controls, and security permissions, including Active Directory and Group Policy administration
Perform and monitor system backups, support disaster recovery planning and execution
Monitor system performance and troubleshoot issues; perform routine maintenance such as updates, patches, upgrades, antivirus management, and server reboots
Maintain the security and efficiency of IT infrastructure, including firewalls, antivirus protection, and other security tools
Support and administer IP telephony and related IT tools and systems
Create and maintain IT documentation, procedures, knowledge base articles, manuals, and internal policies to support consistent operations and user self-service
Review, recommend, and implement hardware and software upgrades as needed
Train staff on new technologies, systems, and tools
Perform other related duties as assigned to support business operations
Qualification
Required
Bachelor's degree or technical school certification required
Proficiency with Windows operating systems (Windows 7 & 10; Server 2012 and above)
Experience with Microsoft Office 365
Strong problem-solving and analytical skills with a cost-effective mindset
Excellent written and verbal communication skills, including the ability to explain technical concepts to non-technical users
Service-oriented, responsive, and able to work with appropriate urgency
Ability to document system administration activities
Strong organizational skills with the ability to prioritize tasks and meet deadlines
Ability to work independently, track progress, and report status to management
Team-oriented with a willingness to collaborate and share success
Preferred
1-2 years of professional experience in IT support, help desk, or systems administration preferred
Prior experience supporting multiple platforms
Experience with desktop and server hardware
Knowledge of Microsoft server operating systems and VMware virtualization
Proven experience as a System Administrator, Network Administrator, or similar role
Experience with databases, LAN networks, and patch management
Company
Flinn Scientific, Inc.
Flinn Scientific is a supplier of science supplies and lab equipment.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
unknown2014-10-01Private Equity
Leadership Team
Mac Gamse
Chief Executive Officer
J
Jim Hulslander
Chief Financial Officer
Recent News
2025-11-20
2025-07-16
Company data provided by crunchbase