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Eskenazi Health · 11 hours ago

Senior Engineering Analyst II Telecom

Indianapolis, IN, US, 46202

Full-time

Onsite

Senior Level

7+ years exp

Eskenazi Health serves as the public hospital division of the Health & Hospital Corporation of Marion County. The Senior Telecom Engineer is responsible for designing, implementing, and maintaining enterprise voice and unified communications systems, ensuring optimal performance and reliability of the telephony infrastructure.

Health Care

H1B Sponsor Likely

Responsibilities

Design, configure, and manage Cisco Call Manager clusters, CUBE routers, and voice gateways

Develop, maintain, and enhance IVR systems and call flow logic

Integrate voice systems with external applications, PSTN, and SIP providers

Perform root-cause analysis and resolve complex voice and signaling issues

Manage system upgrades, patches, and migrations with minimal downtime

Monitor voice network performance and capacity, implementing improvements as needed

Provide Tier 3 support and mentor junior telecom staff

Collaborate with network, security, and application teams to ensure unified communications stability and compliance

Qualification

Cisco Unified Communications ManagerCisco Unified Border ElementIVR/Contact Center platformsSIPH.323MGCPTroubleshooting toolsCUCM upgradesMentoringCollaboration

Required

Bachelor's degree in Computer Science or related field, or a minimum of seven years varied/related experience in a hospital or large institution data processing environment may be accepted in lieu of educational requirements

Relevant certifications/training, experience for areas of technical responsibility

Company

Eskenazi Health

Glassdoor3.9

Eskenazi Health provides exceptional and comprehensive healthcare to Central Indiana.

Founded in 1859

Indianapolis, Indiana, USA

1001-5000 employees

http://www.eskenazihealth.edu/

H1B Sponsorship

Eskenazi Health has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

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2020 (1)