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GardaWorld · 2 hours ago

Account Manager - Security Fulfilment Center

Tulsa, OK

Full-time

Onsite

Mid Level

$47K/yr - $47K/yr

3+ years exp

GardaWorld is a global champion in sophisticated and tailored security solutions, and they are seeking a Security Account Manager in Tulsa, OK. In this role, you will maintain exceptional performance on-site for key accounts, handle client issues, and build strong relationships to enhance security services.

Physical SecurityRisk ManagementSecurity

Responsibilities

Handle client or team issues and emergencies

Communicate regularly with key client contacts and local GardaWorld Branch Teams

Build and maintain strong relationships with principal accounts

Improve the client’s security program for long-term success

Meet and maintain contracted KPIs

Guide customers through integration projects, contracts, RFPs, and onboarding

Deliver detailed presentations focused on client needs

Update business databases (CRM, ERP)

Review MSA compliance at branch and site levels

Develop and evaluate security and crisis management plans

Manage client billing, including DSO assessments and overdue payment follow-ups

Keep Client Summary Forms (CSF) and Account Summary Forms (ASF) current

Analyze data and prepare internal reports

Provide precise pricing estimates in collaboration with the local branch and executive sponsor

Write reports, client communications, instructional materials, and operating guidelines

Demonstrate expertise in financial forecasting and margin analysis

Perform other duties as assigned

Qualification

Security operations experienceProject managementFinancial planningCRM softwareMicrosoft OfficeCustomer serviceLeadership skillsCommunication skillsProblem-solving skillsAttention to detail