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PNC · 2 hours ago

Teller

Tinley Park, IL

Full-time

Onsite

New Grad, Entry Level

$40K/yr - $51K/yr

PNC is committed to delivering the best experience for its customers, and as a Full Time Teller, you will be based in Tinley Park, IL. The role involves providing exceptional customer service, identifying banking opportunities, and ensuring efficient daily operations within the branch.

BankingFinanceFinancial Services

No H1B

Responsibilities

Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet

Processes a variety of customer interactions

Educates customers on alternatives available for their financial interactions

Identifies banking opportunities during the customer interaction and refers as appropriate

Identifies opportunities through meaningful conversations with customers, making appropriate referrals to branch staff

Performs lobby engagement activities to connect with customers and position PNC products to meet their needs

Educates customers on options for managing financial transactions by leveraging technology, tools and resources

Applies product and procedural knowledge to solve customer's problems

Adheres to all policies and procedures, demonstrating sound judgment within established limits

Ensures teller and branch daily operations and maintenance transactions are completed in an efficient and accurate manner

Qualification

Customer ServiceBankingProblem SolvingClient LoyaltyDigital AwarenessFraud DetectionManaging Multiple PrioritiesAccuracyLeveraging TechnologyIdentifying OpportunitiesProactive SalesUnderstanding Customer NeedsEffective CommunicationsAttention to Detail

Required

Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions

Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role

Roles at this level typically do not require a university / college degree, high school diploma, GED, or any significant experience or product knowledge to accomplish primary duties

Prior experience is not required

In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered

No Required Certification(s)

No Required License(s)