Miller Transportation Group ยท 2 hours ago
Vice President of Maintenance
Miller Transportation Group is a mid-size, rapidly growing leader in the transportation industry that has been family-owned since 1912. The Vice President of Maintenance is responsible for the overall performance of the Company's fixed operations, ensuring that each service facility meets both short and long-range objectives and appropriately contributes to Company goals.
AutomotiveLeasingLogisticsRental
Responsibilities
Set monthly and annual budgets for department expenses, as well as monthly and annual service sales budgets. Utilize Company systems to accurately track sales, production, and performance vs. objectives
Determine both short and long term staffing requirements for production and support personnel in all service shops
Develop procedures to implement company policies, practices, and standards for shop(s) hours of operation, pay plans and pay levels, employee training, standards of performance and productivity, equipment maintenance, computer systems relating to the maintenance business, and ultimately responsible for successful handling of all maintenance customers
Meet with direct reports monthly and review their performance vs. objectives. Counsel/Mentor team members who fail to meet their objectives and assist them in implementing plans for improvement
Guide Regional Maintenance Managers and individual Shop Service Managers, as well as other Maintenance staff, in developing and executing specific policies and procedures related to Customer Satisfaction Standards, Warranty Administration, expense controls, sales performance, and departmental coordination within and outside fixed
Provide training for Maintenance team in management skills including communication skills, personnel time management, customer and factory relations, and personnel evaluations among others
Oversee all decisions on major repairs both in-house and sublet
Oversee all fixed operation facilities and equipment, including maintenance and parts
Establish and maintain productive working relationships with vehicle manufacturer's representatives, suppliers and other vendors
Administer the Warranty and Policy Program including Recalls, Campaigns and Service Bulletins. Will also administer the Parts and Tire Programs
Perform management inspections on a regular basis while visiting individual service locations
Oversee each department's compliance with federal, state, and local fire, safety, and environmental regulations, including by not limited to DOT, OSHA, MSDS, Fuel Spills, and Right to Know as needed by the Company
Ensure that all federal, state and local regulations regarding wage and hour guidelines and employee/employer relations are properly administered
Be hands-on leader while working with Management and Maintenance
Oversee the implementation and operation of Company systems including: Company Road Call System, Preventative Maintenance Program, Shop Purchase Order System, and Diagnostic Computer Systems
Oversee all expenses and purchasing programs for shop equipment, parts, tools, etc
Qualification
Required
Experience leading and managing over Ten (10) Diesel maintenance shops located across multiple states in the northeastern United States
Ten plus (10) years of experience in Diesel Truck repair and maintenance
Ten (10) years of leadership and management experience
Excellent communication (oral and written), analytical and leadership skills
Ability to operate the overall maintenance department profitably and in accordance with Company guidelines
Valid Driver's License and a good driving record is required. (A commercial driver's license may be required for heavy truck)
Ability to travel 20% of the time visiting maintenance shops as needed
High school diploma required
Preferred
Experience in Full-Service Leasing is strongly preferred
College Degree preferred
Benefits
Paid Vacation and Holidays
Comprehensive medical, vision, and dental insurance with HRA, HSA, and FSA options
401(k) with a company provided match
Employee Discounts and an Employee Assistance Program