LendingPad · 1 hour ago
Client Support Associate - LOS
McLean, VA
Full-time
Onsite
Mid Level
$60K/yr - $75K/yr
3+ years expLendingPad is a fast-growing Loan Origination System (LOS) built for the modern mortgage institution. They are seeking a full-time experienced and reliable Client Support Associate to join their high-energy team and provide exceptional customer support.
Information TechnologySoftware
Hiring Manager
Lauren Stewart Shaw
Responsibilities
Quickly engage customer inquiries via live chat, email, tickets, and Live support Zoom room
Work to resolve customer issues while consistently providing a positive and professional customer experience
Quickly recognize the needs of our customers to provide the most efficient and professional resolution
Qualification
Required
At least 3 years of demonstrated residential mortgage experience
Experience navigating LendingPad or another LOS system
Interpersonal and communication skills (oral and written)
Strong work ethics, a passion for excellence and a desire to continuously learn
Exceptional multi-tasking abilities and a high level of organization to manage competing priorities in a fast-paced environment
Polite and professional attitude
Preferred
2nd shift availability (10:00 a.m. – 7:00 p.m. or 11:00 a.m. – 8:00 p.m. EST)
Benefits
401(k)
401(k) matching
Dental insurance
Employee discount
Health insurance
Health savings account
Paid time off
Referral program
Retirement plan
Vision insurance
Company
LendingPad
LendingPad is a professional cloud-based loan origination system designed for credit unions, banks, lenders and brokers.
51-200 employees
Funding
Current Stage
Growth StageRecent News
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