Highmark · 1 hour ago
Senior Client Manager - PA
Pittsburgh, PA
Full-time
Hybrid
Senior Level
5+ years expHighmark Inc. is seeking a Senior Client Manager to manage a book of business and maintain strategic relationships with existing accounts. The role involves renewing accounts, selling new products, and ensuring customer satisfaction and loyalty.
Health CareHealth InsuranceInsuranceWellness
Responsibilities
Review new products, services, capabilities, and technologies with the client in order to sell assigned product lines, renewals and add-on sales to ensure retention, profitability and growth of existing business
Manage relationships at senior levels with clients, consultants and brokers/producers by creating valued business partnerships, demonstrating business acumen and cultivating an active network
Develop appropriate sales solutions giving consideration to increased competition and the changing political environment
Develop, implement and execute business plans and metrics for retaining and growing membership while enhancing profitability and cross-selling
Conduct routine service calls and function as the primary Group contact for strategic planning and consultation
Support customers during the implementation of sales contracts and throughout the relationship by advocating for escalated services issues in a timely and professional manner; taking responsibility for customer satisfaction and loyalty
Complete and maintain sales projections, finalize rates and benefit adjustments and prepare reports and documents for renewal and sales presentations
Participate in product development and prepare business programs (i.e. territory specific action plans and strategy for closing sales) and long term strategy for specific account needs. Lead internal partners (Clinical, Analytics, etc.) in delivering client strategy
Other duties as assigned or requested
Qualification
Required
State specific Producer License's for Life, Accident & Health are required or must be obtained within 45 days of hire
5 years of Account/Client Management experience or other relevant experience
Ability to speak publicly and extemporaneously on a variety of subjects
Presentation, communication and negotiation skills
Organizational skills and the ability to meet deadlines
Creativity and Innovation
Persistence & Resilience
Problem Solving
Influence
Company
Highmark
Highmark provides health insurance plans for individuals and businesses.
10001+ employees
H1B Sponsorship
Highmark has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (7)
2024 (7)
2023 (19)
2022 (21)
2021 (18)
2020 (23)
Funding
Current Stage
Late StageTotal Funding
$27.3M2018-04-06Grant· $25M
2014-08-07Grant· $2.3M
Leadership Team
E
Evan Frazier
Senior Vice President, Community Affairs
Recent News
2025-12-11
Company data provided by crunchbase