Ohio State University Physicians ยท 5 hours ago
Patient Services Associate - Internal Medicine
Ohio State University Physicians is dedicated to providing exceptional patient care while fostering a collaborative work environment. The Patient Services Associate is responsible for coordinating and providing patient support services, including answering phones, directing calls, greeting patients, and maintaining medical records.
Hospital & Health Care
Responsibilities
Coordinating and providing patient support services such as answering phones, directing calls, greeting patients/visitors, maintaining patient medical records via EMR or paper charts, assisting with patient scheduling, performing office functions, and handling patient payments as applicable
Qualification
Required
High School diploma or equivalent
One year of customer service experience
Skill in problem solving, and ability to manage multiple priorities
Ability to convey information both in writing and verbally
Must have high level of interpersonal skills to handle sensitive and confidential situations while providing exceptional customer service
Benefits
Medical
Dental
Vision
Health reimbursement accounts
Flexible spending accounts
Retirement
Employee assistance program
Paid time off
Holidays
Wellness program
Company
Ohio State University Physicians
Ohio State University Physicians is the medical group managing The Ohio State University Wexner Medical Center, creating a fully integrated, high-performing practice.