Rentokil Pest Control North America ยท 2 hours ago
Customer Service Rep (Rochester, NY) Onsite
Albany, NY
Full-time
Onsite
New Grad, Entry LevelRentokil Pest Control North America is a global leader in pest control services. They are seeking a Customer Service Representative to be the first contact for resolving customer concerns, ensuring high-quality service and maintaining customer relations.
Consumer Services
Responsibilities
Maintain good customer relations both on the phone and in person
Gather information from customers to help identify and solve problems
Confirm, schedule, and reschedule services for the customer
Set sales appointments for new customers
Answer billing questions
Complete general clerical duties as assigned
Work as a team with Service and Sales
Sell the value of our services and suggest upgrades to service
Smile while talking on the phone
Qualification
Required
High school diploma or GED
Have excellent listening and communication skills
Have a pleasant phone voice and ability to clearly speak and be understood on the phone
Demonstrate multitasking skills to enter accurate data and type while speaking with customers
Remain calm and able to work under pressure when busy and help other team members
Strong attention to detail and willingness to learn
Excellent organization and time management skills
Available to work Monday-Friday and Saturdays as needed
Benefits
Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period!
Health benefits including Medical, Dental, Vision, Disability, and Life Insurance plus much more
401(k) retirement plan with company-matching contributions
Vacation days & sick days
Company-paid holidays & floating holidays
A company mindset that prioritizes health, safety, and flexibility
Tuition Reimbursement benefits (for FT Colleagues)
Company
Rentokil Pest Control North America
For more than 90 years, Rentokil has served as global experts in pest control.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Aimee Hass
Senior Marketing Business Partner
Ashley Stevenson
Regional Human Resources Business Partner
Company data provided by crunchbase