Modern Animal · 2 hours ago
Veterinary Customer Service Representative - Playa Vista
Los Angeles, CA
Full-time
Onsite
New Grad, Entry Level
$19/hr - $21/hrModern Animal is dedicated to improving the lives of animals and their owners. They are seeking a Veterinary Customer Service Representative, known as Hosts, who will facilitate member appointments and serve as a liaison between the clinic team and clients while promoting the brand and local marketing efforts.
Animal FeedHealth CareMedicalVeterinary
Responsibilities
Facilitating member appointments
Working closely with technology
Acting as a liaison between our in clinic team, and our clients
Ensuring clinic cleanliness
Staying active, to include moving and lifting packages of varying weight
Partnering with Modern Animal’s marketing team to implement local marketing efforts, including but not limited to flyering, facilitating local partnerships, and representing Modern Animal at community events
Acting as a Modern Animal brand ambassador, effectively communicating our brand and offering to potential members and partners
Identifying local marketing opportunities to drive regional membership growth
Living and modeling the Modern Animal cultural vision by encouraging work/life balance, self-compassion, and a blame- and judgement-free work environment
Qualification
Required
Exceptional verbal and written communication skills
Passion for customer service
Strong work ethic with an emphasis on organization
Adaptability and open-mindedness
Team player mentality and a friendly disposition
Ability to anticipate the needs of veterinarians and paraprofessionals
Willingness to grow and adapt
Inclination to embrace change and work together to build an optimal solution for all
Benefits
Excellent medical, vision, & dental coverage with various options to choose from
401k savings plan with a company match
Flexible time off & paid parental leave
Free membership to Modern Animal for your pets and discounts on extra services
Continuing education allowance
Uniform allowance
Free membership to One Medical for primary care
Access to behavioral and mental health services through Ginger
Company
Modern Animal
Modern Animal is an innovative veterinary platform building a new kind of veterinary experience for animals and humans.
Founded in 2019
201-500 employees
H1B Sponsorship
Modern Animal has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2022 (1)
Funding
Current Stage
Late StageTotal Funding
$210MKey Investors
AdditionFounders Fund
2025-09-16Series D· $46M
2022-08-07Series C· $75M
2021-07-30Series B· $40M
Leadership Team
Steven Eidelman
Founder & CEO
Keith Hackbarth
VP of Technology
Recent News
Crunchbase News
2025-12-04
globallegalchronicle.com
2025-09-23
alleywatch.com
2025-09-22
Company data provided by crunchbase