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Universal Orlando Resort · 11 hours ago

Senior Designer, Global UXUI Experience Design (1.5 yr assignment)

Orlando, FL

Full-time

Onsite

Senior Level

5+ years exp

Universal Orlando Resort is a leading entertainment company, and they are seeking a Senior Designer for their Global UXUI Experience Design team. The role involves enhancing customer engagement through design, leading cross-functional initiatives, and creating solutions that drive revenue growth.

Entertainment

Responsibilities

Lead the holistic view of the product across integration (customer and technical) points to provide a superior, seamless experience from daily execution to longer-term strategies. Strong domain knowledge in marketing, analysis, personalization and engagement across digital channels

Synthesize product design and consumer trends to recommend clear, specific solutions using a Global Design System, to meet consumer needs. Execute and provide design artifacts that support UXUI best practices across integration (customer and technical) points to provide a superior, seamless experience from daily improvements to longer-term strategies

Work closely with business, design, product and IT leaders as a point of contact for specific design initiatives

Lead content design functions, collaborating with partners across the company to understand the needs of our teams, our audiences and implement design solutions to best serve those needs

Understand and actively participate in Environmental, Health & Safety responsibilities by following established policy, procedures, training and team member involvement activities

Perform other duties as assigned

Qualification

UX designVisual designInteraction designAdobe Creative SuiteEcommerce experienceData-driven designUser-centered designCross-functional collaborationPrototypingTestingEvaluationTypographyColor theoryAgile transformationPositive attitude

Required

Bachelor's degree in Graphic Design, Human Centered Interaction, Interaction Design or related field is required

5+ years of relevant experience in ecommerce sites, rewards/engagement and loyalty programs working with data-driven product development teams

Must present a portfolio of work that illustrates strong UX, visual design and interaction design excellence, brand creation; or equivalent combination of education and experience

Demonstrated success creating end-to-end digital product designs in the consumer technology sector

Should have exceptional brand, visual, and interaction design skills and a depth of experience working across the user-centered design process: from conducting and leveraging research (quantitative and qualitative) to prototyping and implementation to testing and evaluation

Strong foundational design skills: Typography, layout, composition, color theory, iconography, UXUI, motion/interaction design and branding

Experience creating and documenting UI toolkits, style guides, and front-end frameworks for design and development teams

Experience leading cross-functional reward, loyalty, and customer community projects intended to drive engagement and business value

Experience in building cross-channel experiences in growth marketing

Experience utilizing user-centric design methodology: Gathering/shaping requirements, defining user stories, storyboarding features and iterating based on user feedback/testing

Knowledge of current challenges in the marketing environment such as attribution of marketing touch points, understanding customer lifetime value, and the use of data science led personalization

A desire to tackle and solve problems, from big picture strategy to granular details

Passionately advocate for the user

Comfortable with agile transformation

A positive attitude, open mind, and desire to collaborate and learn

Highly proficient in Adobe Creative Suite, Sketch, InVision, and Abstract

Bachelor's degree or higher (or experience) in Graphic Design, Human Centered Interaction and/or Interaction Design