Hunters Run Country Club ยท 2 weeks ago
Host/ess
Boynton Beach, FL
Full-time
Onsite
Entry Level
$17/hr - $17/hr
2+ years expHunters Run Country Club is seeking a Host/Hostess to provide a positive first impression for members and guests during dining experiences. The role involves greeting and seating guests, managing reservations, and ensuring the dining area is clean and well-organized while delivering excellent customer service.
Hospitality
Responsibilities
Welcome all members and guests entering the club for dining and answer incoming calls during the shift
Greets members by name with a consistent, sincere welcome, is attentive to their needs, and continually strives for perfection
Accept takeout orders from members when called into the Club
Places orders into the Point-of-Sale System and ensures that the order is correct prior to being sent it out to be picked up
Escorts members and guests to their assigned tables
Pull out chairs for all ladies and unfolds napkins and places in the laps for all diners
Distributes menus and presents the wine list to the host
Assists with creating a daily seating chart complete with server assignments and all reserved tables
Ensure that the restaurant and its tables are set up daily according to the reservation list
Reviews the reservation list and assists with verification against table configurations
Updates the reservation list as needed and communicates any changes or discrepancies to the Manager on Duty
Advises Manager on Duty of any special requests/needs for seating, food or beverage or any special notes made in the reservation system
Keeps the Dining Room, entry areas and host station clean, neat, and organized
Ensures all equipment required is available and in working order and there is an adequate supply of guest amenities at the host stand
Manages and maintains an accurate waiting list when needed
Collects menus, removes menus, and fills menu covers for each shift
Attend pre-shift meetings and any required training for the day to obtain knowledge of menu item preparation, specials, descriptions, and presentation
Receives and relays members concerns with food, beverage, or service with the Manager on Duty
Notifies manager of any dress code discrepancies and assists with enforcement
Speaks clearly and articulately and develops a professional friendly rapport with the members and guests
Provides a first-class operation with a friendly, courteous, and professional attitude to members and guests and fellow staff members
Performs any additional tasks or special assignments as needed
Qualification
Required
At least 2 years of customer service experience, with a preference for a minimum of 2 years in a private club, hotel, or resort setting
Excellent customer service and communication skills
Must be able to read, write and comprehend spreadsheets, diagrams, schedules, etc
Must have the ability to understand, interpret and follow a variety of instructions furnished in written, oral and scheduled form
Must be able to work a variable schedule including nights, weekends, and holidays
Must be able to lift, push, pull and move up to 50 lbs. on a regular basis
Frequent walking, reaching, bending, turning, squatting, stooping, and stretching
Must be able to stand for extended periods
Normal vision and hearing ranges required
All employees are required to maintain a neat, clean, and well-groomed appearance
Nails should be maintained in clean condition
Hair must be neat and tidy
Perfume or strong scents should be avoided to maintain a neutral environment
Preferred
Knowledge of NorthStar POS system preferred
CPR/AED Certification preferred
Company
Hunters Run Country Club
Founded in 1978 on 900 acres, Hunters Run is a luxury private country club community with 1,649 residences in east Boynton Beach, bordering Delray Beach.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Mary Watkins
Chief Operating Officer
Company data provided by crunchbase