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Boot Barn · 2 hours ago

Key Holder (Full Time)

Orange, CA

Full-time

Onsite

New Grad, Entry Level

Boot Barn is a company that values community and collaboration. The Key Holder role involves engaging with customers, providing leadership and support to store partners, and driving sales goals while maintaining operational procedures.

FashionLifestyleRetailWeb Design

Responsibilities

Foster a service and selling culture; exceed overall expectations to build long-standing customer relationships

Become an expert in our product categories; understand and communicate product knowledge (including features and benefits) to the customer

Maintain and achieve measurable goals, including units per transaction (UPT), average dollar per transaction (ADT), item add-ons and customer information capture rates

Be informed and understand current merchandise promotions and advertisements

Maintain company-merchandising standards and assist in floor moves, display maintenance, merchandising, sales set up, and store housekeeping

Assist with processing merchandise as well as monitoring and replenishing floor stock

Accurately and efficiently complete all sales transactions and maintain proper cash and media accountabilities at POS registers

Actively seek new ways to develop skills and improve metrics by partnering with the store leadership team

Complete all opening and closing procedures to company standards and comply with the company's Time and Attendance policy and procedures

Adhere to and enforce all local, federal and state laws in addition to Company policies, procedures, and practices

Perform any other duties that may be assigned by management

Demonstrate high level of quality work, attendance and appearance

Qualification

Product knowledgePoint-of-sale proficiencyVisual merchandisingCustomer relationship buildingTeam development

Required

Engage with customers and create an exceptional in-store experience

Provide leadership and support to store partners

Demonstrate selling and service expertise

Possess product knowledge

Exhibit visual merchandising presentation skills

Show strong point-of-sale proficiency

Partner with the leadership team to drive activity to exceed store sales goals

Assist with team development

Help with store operational procedures as assigned

Foster a service and selling culture

Become an expert in product categories and communicate product knowledge to customers

Maintain and achieve measurable goals, including units per transaction (UPT), average dollar per transaction (ADT), item add-ons, and customer information capture rates

Be informed and understand current merchandise promotions and advertisements

Maintain company-merchandising standards and assist in floor moves, display maintenance, merchandising, sales set up, and store housekeeping

Assist with processing merchandise and monitoring and replenishing floor stock

Accurately and efficiently complete all sales transactions and maintain proper cash and media accountabilities at POS registers

Actively seek new ways to develop skills and improve metrics by partnering with the store leadership team

Complete all opening and closing procedures to company standards

Comply with the company's Time and Attendance policy and procedures

Adhere to and enforce all local, federal and state laws in addition to Company policies, procedures, and practices

Demonstrate high level of quality work, attendance and appearance