Taft Brown Associates · 2 hours ago
Director of Clinical Operations
Sevierville, TN
Full-time
Onsite
Lead/Staff, Director/Executive
5+ years expTaft Brown & Associates is assisting a well-established behavioral health organization in identifying a strong leader for a Director of Clinical Operations. The role entails overall responsibility for the clinical and operational success of the program, overseeing multiple departments, ensuring clinical quality, and managing staff while promoting positive relationships with referral partners.
Staffing & Recruiting
Hiring Manager
Taft Brown
Responsibilities
Collaborates with the network support teams and the governing body to develop and implement clinical programs and operational objectives that promote program growth and respond to client needs
Creates a culture and environment focused on fulfilling operational objectives in alignment with the treatment philosophy and values
Ensures achievement of business objectives through day-to-day operational, financial, clinical and regulatory oversite
Ensures compliance with all licensure and accreditation requirements, payor contracts, state and federal laws
Supports the development, implementation, and enforcement of all policies and procedures, including patient rights
Monitors and continuously improves clinical program quality through research and application of industry best practices
Establishes a welcoming environment and strong culture of customer service throughout the program
Reviews and approves admissions ensuring the admissions process is smooth, efficient, and customer focused
Manages difficult or emotional client situations, responds promptly to client needs, solicits client feedback to improve service; responds to requests and meets commitments
Oversees all aspects of clinical care from admission through discharge; communicates effectively with clients, families, referral partners, and all members of the interdisciplinary team
Promotes professional growth and development throughout all levels of the program, championing effective teamwork and critical thinking; recommending training and development plans, as appropriate
Leads and promotes active communication with department leaders around all actual or potential problems or issues that could result in risk exposure or customer dissatisfaction
Provides regular supervision and coaching for program team members, discussing successes and challenges to enhance effectiveness and efficiency of procedures and operation of the program
Collaborates with team members to ensure proper interpretation and fulfillment of position functions, responsibilities, authority and relationships
Balances team and individual responsibilities; exhibits objectively and openness to others’ views; gives and welcomes feedback; puts team success over own interests
Communicates necessary information in a timely and organized manner; invites and responds to staff needs and feedback in a timely manner
Functions within the guidelines of the facility’s Code of Ethics and in accordance with corporate compliance
Represents the program within the community at local, regional, and national events, as requested
Assists in promoting and ensuring the organization’s mission, goals and objectives are understood and actively supported by the employees
Performs other duties as assigned
Qualification
Required
Master's degree required
Must have Applied Behavior Analysis experience (ABA)
Active unrestricted TN clinical licensure such as LBA, BCBA, BCBA-D, LCSW, LPC-MHSP, LMFT
Minimum 5 years of related experience in Autism and behavioral healthcare setting
Preferred
5 years of leadership experience within a behavioral healthcare treatment facility
Benefits
Collaborative environment dedicated to clinical excellence
Multiple Career Development
Company Supported Continuing Education & Certification
Multiple health plan design options
Flexible Dental & Vision Plan Options
100% Company Paid EAP Emotional Well-Being Support
100% Company Paid Critical Illness (with health enrollment plan)
100% Company Paid Life & ADD
401K with Company Match
Company-Sponsored HSA, FSA, & DSA Tax Savings Accounts
Generous Team Member Referral Program
Parental Leave
401(k)
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance
Company
Taft Brown Associates
Taft Brown Associates
Founded in 2024
0-1 employeesFunding
Current Stage
Early StageCompany data provided by crunchbase