Amazon · 1 hour ago
Operations Manager - Watertown - NY
Watertown, New York, USA
Full-time
Onsite
Mid, Senior Level
$82K/yr - $150K/yr
3+ years expAmazon is a leading fulfillment and operations company seeking an Operations Manager to join their team. The role involves leading a team, ensuring safety and quality, and driving productivity improvements through data-driven decisions. The manager will be responsible for maintaining customer expectations and overseeing operational workflows.
Artificial Intelligence (AI)DeliveryE-CommerceRetail
Responsibilities
Support, mentor, and motivate your salaried and hourly workforce
Lead large-scope projects with site and regional impact
Build and execute productivity plans through forecast reviews, determining productivity requirements, and partnering with other Leaders to load balance
Manage safety, quality, productivity, and customer delivery promises
Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives
Lift up to 49 pounds and frequently push, pull, squat, bend, and reach
Stand/walk for up to 12 hours during shifts
Work in an environment where the noise level varies and can be loud
Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)
Continuously climb and descend stairs (applies to sites with stairs)
Work a flexible schedule (weekends and/or overnight shifts)
Qualification
Required
3+ years of employee and performance management experience
Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
Preferred
1+ years of performance metrics, process improvement or lean techniques experience
Experience managing a team of 2+ salaried employees and 70+ indirect employees
Experience scoping, leading, and implementing process improvements through: Lean process, Kaizen, and/or Six Sigma
Demonstrated problem solving skills and analytical skills
Excellent customer service skills, communication skills and interpersonal skills
Track record of meeting or exceeding department performance goals
A Bachelor's or Master's degree in Engineering, Operations, Supply Chain/Logistics, or a related field
Experience in: military, manufacturing, automotive, biotech, electronics, energy, instrumentation, machinery, defense/aerospace, medical, cosmetics, production, or distribution environments
Benefits
Equity
Sign-on payments
Full range of medical, financial, and/or other benefits
Company
Amazon
Amazon is a tech firm with a focus on e-commerce, cloud computing, digital streaming, and artificial intelligence.
10001+ employees
H1B Sponsorship
Amazon has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (18969)
2024 (21175)
2023 (19057)
2022 (24088)
2021 (12233)
2020 (14881)
Funding
Current Stage
Public CompanyTotal Funding
$8.11BKey Investors
Kleiner Perkins
2023-01-03Post Ipo Debt· $8B
2001-07-24Post Ipo Equity· $100M
1997-05-15IPO
Leadership Team
Douglas J. Herrington
CEO, Worldwide Amazon Stores
Werner Vogels
VP & CTO
Recent News
2025-12-31
2025-12-31
2025-12-31
Company data provided by crunchbase