Arctic Wolf · 6 hours ago
Triage Security Analyst - Intern
Arctic Wolf is a leader in cybersecurity innovation and services, recognized for its excellence in security operations. The Triage Security Analyst Intern will support the Security Operations Center by assessing inbound security data, triaging customer requests, and assisting customers with technical issues under the guidance of senior security engineers.
Cyber SecurityInformation TechnologyNetwork SecuritySoftware
Responsibilities
Understand IT infrastructure and networking to be able to identify security incidents with the help and guidance of senior security engineers
Triage customer requests, apply playbook driven solutions, initiate potential incident investigations through assignment to security engineers
Effectively dispatch both security and communication triage events to the correct people in a timely manner
Understand the processes and systems Arctic Wolf uses, this will be critical in helping the team handle customer requests
Identifying new runbooks required to aid in expanding the knowledge of the team
Continuously drive to learn new aspects of the security business
Review customer configurations to ensure that the system is operating effectively. Resolve any issues that you find problematic leveraging documented procedures and playbooks
Troubleshoot and resolve operational health of sensors and scanners in customer environments
Investigate end-point agent installation and operational issues
Resolve cloud sensor configuration and communication issues
Qualification
Required
Security basics with a demonstrated passion for networking and cybersecurity
Customer facing experience in any fashion with strong communication skills and easily interact with a variety of different people and personalities
Attention to process and a willingness to learn
Recently completed, or within a semester of completing, a degree in Computer Science or Cyber Security discipline OR 2 years in the IT industry with cyber interest
Preferred
Malware
Network Routing and Switching
Virtual environment experience with VMware or Hyper-V
Firewalls and IDS/IPS
Linux, Windows, Mac operating systems
Windows and Active Directory
Cloud technologies including AWS, Azure
MCSE or Active Directory MCP certificates
TCM PSAA, CompTIA Security +, Network +, A+ desirable
Company
Arctic Wolf
Arctic Wolf is a cyber security company that provides cloud-native security operations technology to reduce cyber risks.
H1B Sponsorship
Arctic Wolf has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (1)
2023 (1)
2021 (1)
Funding
Current Stage
Late StageTotal Funding
$899.2MKey Investors
Blue Owl Capital CorporationViking Global InvestorsFuture Fund
2022-10-06Convertible Note· $401M
2022-01-06Secondary Market
2021-07-13Series F· $150M
Leadership Team
Recent News
2025-12-18
Lightspeed Venture Partners
2025-11-27
Company data provided by crunchbase