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Paradies Lagardère · 2 hours ago

Host/Hostess

Dallas, TX

Full-time

Onsite

New Grad, Entry Level

Paradies Lagardère is a company dedicated to providing first-class dining experiences. The Host/Hostess is responsible for delivering exceptional customer service, seating guests, and ensuring a welcoming atmosphere within the restaurant.

Hospitality

Responsibilities

Must have a passion for the guest!

Must say “Yes”, “Please”, and “Thank You”!

Must smile often!

Exceed First Class Service standards and behavior with guests, business partners, and peers

Create a lasting first and last impression. Engage with guests in a friendly, welcoming, and professional manner

Provide accurate wait time and monitor waiting lists

Use knowledge of menu to answer guest questions

Coordinate with Front of House staff regarding available seating

Seat guests, ensuring proper server rotation is maintained

Process to-go orders quickly and efficiently in the point-of-sale system, handling cash, credit, and debit transaction accurately

Maintain store appearance with respect to merchandising and maintenance standards

Follow safety and sanitation guidelines; comply with all applicable laws

Responds appropriately to customer concerns

Ensures a clean, sanitized, and well-stocked host stand

Assist servers and food runners, as needed. Must be able to maneuver heavy trays of food

Ability to take direction and collaborate in a team environment

Perform other duties as assigned

Qualification

Customer serviceEffective communicationFoodBeverage experienceTeam collaborationMathematics proficiencyPositive interpersonal skillsSelf-motivationOrganizational skillsAdaptability

Required

Must have a passion for the guest!

Must say 'Yes', 'Please', and 'Thank You'!

Must smile often!

Exceed First Class Service standards and behavior with guests, business partners, and peers

Create a lasting first and last impression. Engage with guests in a friendly, welcoming, and professional manner

Provide accurate wait time and monitor waiting lists

Use knowledge of menu to answer guest questions

Coordinate with Front of House staff regarding available seating

Seat guests, ensuring proper server rotation is maintained

Process to-go orders quickly and efficiently in the point-of-sale system, handling cash, credit, and debit transaction accurately

Maintain store appearance with respect to merchandising and maintenance standards

Follow safety and sanitation guidelines; comply with all applicable laws

Responds appropriately to customer concerns

Ensures a clean, sanitized, and well-stocked host stand

Assist servers and food runners, as needed. Must be able to maneuver heavy trays of food

Ability to take direction and collaborate in a team environment

Perform other duties as assigned

High School diploma or GED

Ability to take direction and collaborate in a team environment

Ability to work in a high energy and demanding environment

Effective communication skills and the ability to work independently as well as with other team members

Able to work unsupervised for extensive periods, and to demonstrate good judgment when dealing with customers and peers

Ability to work various shifts in a 7/365 team-oriented environment

Excellent customer service skills and an ability to communicate effectively, in English

Strong self-motivation, leadership, and organizational skills

Positive interpersonal skills

Self-starter able to prioritize and handle various tasks simultaneously

Ability to adapt to changing priorities and unexpected situations

Proficiency required in reading, writing, and mathematics, in English

Ability to lift a minimum of 25 lbs. perform essential job functions such as standing, bending, reaching, climbing on a ladder, and walking long distances

Standing for long periods of time and the ability to work in an environment with varying temperatures

Preferred

Food and Beverage experience in a full service setting is preferred but not required

Company

Paradies Lagardère

Glassdoor2.9

Paradies Lagardère is the North American division of Lagardère Travel Retail, a global leader operating more than 4,900 stores across Travel Essentials, Duty Free & Fashion and Foodservice in airports, railway stations and other concessions in 51 countries worldwide.

Founded in 1960