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Selfhelp Community Services · 2 hours ago

Program Manager (Social Work) - Holocaust Survivor Program 2G

New York, NY

Full-time

Hybrid

Entry, Mid Level

$65K/yr - $70K/yr

2+ years exp

Selfhelp Community Services is dedicated to supporting Holocaust survivors, and they are seeking a Program Manager for their Holocaust Survivor Program. The role involves providing case management and support services to children of Holocaust survivors, advocating for their needs, and facilitating support groups.

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Diversity & Inclusion

Responsibilities

Conduct intakes, provide accurate information and referrals

Screen and assess clients’ needs, including for entitlements and benefits, emergency cash assistance; make referrals as appropriate

Advocate on behalf of clients and arrange for provision of services; develop implement and follow up on care plans

Provide individual supportive counseling and make appropriate referrals

Facilitate support groups for children of Holocaust survivors

Performs outreach to HSP programs and other organizations serving survivors in NYC to connect with children of survivors

Maintain complete and accurate case notes utilizing the program’s data system; prepare required documentation in case file within organizational time frames

Maintain and report on statistics according to Selfhelp standards, utilizing the program’s data system and other forms of record keeping as needed

Actively participate in supervision and staff meetings and share any emergent issues with supervisor in a timely manner

Supervise social work students (if applicable)

Adhere to organization’s standards by completing annual mandatory trainings in a timely manner on topics including – but not limited to – Sexual Harassment Prevention Training, IT Security Awareness, Compliance, OSHA, HIPAA and any other training the organization may deem necessary regarding regulatory compliance or good business practices

Supports organization’s mission by striving for excellence in all aspects of their job with a focus on positive interpersonal relationships with co-workers

Adheres to the organization’s policy regarding absenteeism and appearance and health and safety standards

Qualification

Master's Degree in Social WorkOlder adultsTraumatized populationsMicrosoft Office SuiteCustomer service skillsMulti-taskCommunication skillsAttention to detail

Required

Conduct intakes, provide accurate information and referrals

Screen and assess clients' needs, including for entitlements and benefits, emergency cash assistance; make referrals as appropriate

Advocate on behalf of clients and arrange for provision of services; develop implement and follow up on care plans

Provide individual supportive counseling and make appropriate referrals

Facilitate support groups for children of Holocaust survivors

Performs outreach to HSP programs and other organizations serving survivors in NYC to connect with children of survivors

Maintain complete and accurate case notes utilizing the program's data system; prepare required documentation in case file within organizational time frames

Maintain and report on statistics according to Selfhelp standards, utilizing the program's data system and other forms of record keeping as needed

Actively participate in supervision and staff meetings and share any emergent issues with supervisor in a timely manner

Supervise social work students (if applicable)

Adhere to organization's standards by completing annual mandatory trainings in a timely manner on topics including – but not limited to – Sexual Harassment Prevention Training, IT Security Awareness, Compliance, OSHA, HIPAA and any other training the organization may deem necessary regarding regulatory compliance or good business practices

Supports organization's mission by striving for excellence in all aspects of their job with a focus on positive interpersonal relationships with co-workers

Adheres to the organization's policy regarding absenteeism and appearance and health and safety standards

Proficient in Microsoft Office Suite and other technology

Excellent communication and listening skills

Excellent customer service skills with a focus on treating clients with respect and dignity

Able to multi-task and work independently with great attention to detail