Bergen New Bridge Medical Center · 2 hours ago
SERVICE DESK SPECIALIST IN INFORMATION SERVICES FULL-TIME DAYS 25143
Paramus, NJ
Full-time
Onsite
New Grad, Entry LevelBergen New Bridge Medical Center is a leading healthcare provider dedicated to high-quality, compassionate care. They are seeking a Service Desk Specialist to manage IT support tasks, ensuring functionality and security of computer systems and providing guidance to users.
EventsHealth CareHospitalNon ProfitRehabilitation
Responsibilities
Set up workstations with computers and necessary peripheral devices (routers, printers etc.)
Check computer hardware (HDD, mouses, keyboards etc.) to ensure functionality
Install and configure appropriate software and functions according to specifications
Develop and maintain local networks in ways that optimize performance
Ensure security and privacy of networks and computer systems
Provide orientation and guidance to users on how to operate new software and computer equipment
Organize and schedule upgrades and maintenance without deterring others from completing their work
Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging etc.)
Maintain records/logs of repairs and fixes and maintenance schedule
Identify computer or network equipment shortages and place orders
Utilize and manage the work order system
Maintains established departmental policies and procedures, objectives, quality assurance program, safety, environmental, and infection control standards. Assesses gaps in policies and procedures, and create necessary policies and procedures to fulfill these gaps
Understands and adheres to the Medical Center’s Code of Conduct
Familiar with the Medical Center’s Mission, Vision, and Values Statements
Performs other related duties as required
Qualification
Required
Proven experience as IS Technician or relevant position
Great troubleshooting abilities and attention to detail
Thorough knowledge of computer software and hardware and a variety of internet applications, networks and operating systems
Good knowledge of internet security and data privacy principles
In-depth understanding of diverse computer systems and networks
Strong administrative skills
Strong understanding of regulatory requirements for OPS
Good organizational skills
Good oral and written communication skills
Good interpersonal skills
Must be computer literate
Speaks, reads and writes English to the extent required by the position
Preferred
Certification as IS Technician is preferred
Healthcare related experience preferred
Benefits
Competitive medical, dental, and vision plans
Generous time off policy that includes ample vacation days
Personal time
Sick leave
Nine paid holidays
Robust tuition reimbursement
Continuing education programs
Company
Bergen New Bridge Medical Center
Bergen New Bridge Medical Center is a health care and hospital company.
Founded in 1916
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Deborah Visconi
President and Chief Executive Officer
Sandi Weiss
Chief Financial Office and Vice President of Finance
Recent News
2025-11-25
2025-10-09
2025-07-01
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