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BayCare Health System · 20 hours ago

End - User Support Associate

Clearwater, FL

Full-time

Onsite

Entry Level

1+ years exp

BayCare Health System is one of the largest employers in the Tampa Bay area, consisting of a network of hospitals and health services. They are seeking an End-User Support Associate to provide direct service and support for computing devices and peripherals, while ensuring compliance with established standards.

Health CareMedical

H1B Sponsor Likely

Responsibilities

Responsible for providing direct service and support to the users for a wide variety of computing devices and peripherals within the BayCare system

Work extensively with the incident management system and is responsible for fulfilling end user requests and resolving issues on computing devices in accordance with established SLAs and IS/Field Services procedural standards

Typical responsibilities involve moves, adds, and changes for computer devices and responding to break/fix service requests

Participate in IS related projects as directed and to assist with technology refresh, inventory management, system imaging/staging, and materials distribution

Provide basic phone support and support of mobile devices. Perform other duties as assigned

Qualification

IT experienceField Service TechnicianCustomer supportProblem solvingCommunication skills

Required

High School or Equivalent

Preferred

Associates - Computer Science

1 year of IT experience/Field Service Technician required

Benefits

Paid time off

Tuition reimbursement

401k match

Additional yearly contribution

Yearly performance appraisals with merit increases

Yearly team award bonus

Community discounts

Company

BayCare Health System

Glassdoor3.9

BayCare is a leading not-for-profit academic health care system that connects individuals and families to a wide range of services at 16 hospitals, including a children’s hospital, and hundreds of other convenient locations throughout the Tampa Bay and central Florida regions.

Founded in 1996

Tampa, Florida, USA

10001+ employees

https://baycare.org/bmg

H1B Sponsorship

BayCare Health System has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (7)

2024 (10)

2023 (7)

2022 (6)

2021 (7)

2020 (3)