Apply on Employer Site

Colorado Coalition for the Homeless · 2 hours ago

Case Manager - Uptown Lofts - 10676

Denver, CO

Full-time

Onsite

Entry, Mid Level

$20.64/hr - $25.14/hr

The Colorado Coalition for the Homeless is dedicated to preventing homelessness and providing lasting solutions for at-risk families and individuals. The Case Manager will deliver comprehensive clinical-based case management for adults experiencing chronic homelessness, focusing on housing first and trauma-informed care.

Health CareNon Profit

Responsibilities

Provide strengths-based case management, specifically housing placement and support, to homeless individuals with disabilities including substance use and significant primary and mental health care needs

Assists with connection to mainstream resources including health, mental health, and substance use treatment

Advocates for the needs of individual clients as well as for systemic change, whenever needed for the overall benefit of homeless individuals

Accepts referrals internally from the Housing Intake and Placement Team as well as externally from the Denver Street Outreach Collaborative, and the statewide Coordinated Entry process and works collaboratively with staff of all agencies to provide high-quality service. Reports back to referral source in a timely fashion to inform them of client disposition and additional services needed

Communicates clinical assessments, interventions, and ongoing client contact through timely, thorough recordkeeping, route slips, contact forms, and verbal communication

Works with primary clients, as well as team clients, related to service planning, documentation of progress, service tracking, and outcome evaluation

Monitors client progress by regular, ongoing contact with individuals receiving services and contact with collaborative service providers both external and internal to CCH

Transports clients using a CCH vehicle or an approved personal vehicle

Serves as a liaison with collaborating agencies and other teams within the organization, establishing and maintaining effective working relationships with organizations and groups providing services to our target population

Assists others with work that needs to be done at moments of urgency or crisis

Navigates the Social Security, Medicaid, and Medicare systems on behalf of or with clients

Completes Medicaid authorizations, HMIS data entry, as well as any other reporting requirements necessary to obtain, and sustain funding and provide services for individuals served

Meets formally with the Program Manager for ongoing individual and group supervision

Performs additional duties deemed necessary and appropriate by the Program Manager

Qualification

Case managementMental health knowledgeHomelessness advocacyBilingualClient engagement strategiesHarm reduction principlesEquityInclusion knowledgeInterdisciplinary teamworkAdvocacy skillsHealthy boundariesEffective listeningConfidentiality

Required

Knowledge of homeless issues and demonstrated sensitivity to and a desire to work with underserved populations

Knowledge of mental health issues (diagnosis, treatment, symptoms, and special needs)

Ability to listen effectively, synthesize and analyze information and respond creatively to challenging issues

Ability to function as an effective and constructive member of an interdisciplinary team

Basic knowledge of factors contributing to the experience of homelessness

Basic knowledge of client engagement strategies including but not limited to finding common ground, use of open-ended questions, and reflective listening

Basic knowledge of harm reduction principles

Basic knowledge of concepts related to Equity, Inclusion, and Diversity including implicit bias, racial disparities, and power & privilege

Basic knowledge of healthy boundaries and client confidentiality

Ability to advocate and negotiate in an assertive but tactful manner both internally and with community agencies, to have clients' needs met

Ability to pass automobile insurance carrier's motor vehicle record investigation and criminal background investigation

Valid driver's license required

Preferred

Bachelor's degree in human services, social work, psychology, or related field preferred or equivalent experience

Previous direct experience with homeless population preferred, or previous experience in a related direct human service field working with underserved populations preferred

Bilingual preferred

Benefits

Choice of HMO or PPO health insurance coverage options: full-time employees contribute only 1% of their earnings for their own HMO health coverage and no more than 4% of their earnings for coverage of eligible dependents.

Choice of dental insurance or discount plan.

Vision insurance.

Flexible spending accounts for health care / dependent care / parking expenses.

Free basic life and AD&D insurance coverage.

Employee Assistance Program, a problem-solving resource available to you and your household members.

Dollar-for-dollar retirement plan matching contributions up to 5% of earnings with 3-year vesting.

Extensive paid time-off, including 9 holidays, 12 days of sick leave, and three weeks of vacation for new full-time employees in their first year.

Company

Colorado Coalition for the Homeless

The mission of the Colorado Coalition for the Homeless is to work collaboratively toward the prevention of homelessness and the creation of lasting solutions for families and individuals experiencing or at-risk of homelessness throughout Colorado.

Founded in 1984