Hyatt Vacation Ownership ยท 17 hours ago
Asst Chief Engineer
Key West, FL
Full-time
Onsite
Mid, Senior Level
4+ years expHyatt Vacation Ownership is a company focused on providing excellent customer service and maintaining property standards. The Assistant Chief Engineer will supervise repair work orders, manage the physical plant, and oversee the day-to-day operations of the Engineering department, ensuring effective communication and training for associates.
HospitalityInternetTravel Accommodations
Responsibilities
Supervises distribution of repair work orders
Ensures property policies are administered fairly and consistently
Assists in effectively planning, scheduling and evaluating preventative maintenance programs
Establishes and maintains open, collaborative relationships with associates
Monitors timeliness and quality of completion of repair work orders
Supervises Engineering and related areas in absence of the Director of Engineering
Assists in managing the physical plant including equipment, refrigeration, HVAC, plumbing, water treatment, electrical and life safety systems
Ensures that regular on-going communication occurs with associates to create awareness of business objectives, communicate expectations and recognize performance
Recommends or arranges for additional services such as painting, repair work, renovations, and the replacement of furnishings and equipment
Selects and order or purchase new equipment, supplies, and furnishings
Supervises the day to day operations of Engineering and related departments
Inspects and evaluates the physical condition of facilities to determine the type of work required
Maintains accurate logs and records as required
Operates generators and fire pumps as necessary
Provides emergency response services 24/7
Repairs equipment (e.g., refrigeration, laundry) as necessary
Ensures all associates have the proper supplies, equipment and uniforms
Empowers associates to provide excellent customer service
Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement
Sets a positive example for guest relations
Participates in interviewing and hiring of team members with the appropriate skills
Uses all available on the job training tools to train new associates and provide follow-up training as necessary
Communicates performance expectations in accordance with job descriptions for each position
Conducts a departmental orientation program for associates to receive the appropriate new hire training to successfully perform their job
Ensures associates understand Company, Resort and Departmental expectations and parameters
Ensures associates are cross-trained to support successful daily operations
Establishes and maintains open, collaborative relationships with associates and ensures associates do the same with them
Schedules associates to business demands and tracks associate time and attendance
Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to policy
Observes service behaviors of associates and provides feedback to individuals
Ensures associate recognition is taking place on all shifts
Solicits associate feedback, utilizes an 'open door' policy, and reviews associate satisfaction results to identify and address associate problems or concerns
Participates in associate progressive discipline procedures
Reviews associate satisfaction results
Qualification
Required
High school diploma or GED; 4 years' experience in the engineering and maintenance or related professional area; technical training in HVAC-R (Heating, Ventilation, Air Conditioning and Refrigeration) /electrical/plumbing
OR 2-year degree from an accredited university in Building and Construction, Engineering, Mechanics, or related major; 2 years' experience in the engineering and maintenance or related professional area; technical training in HVAC-R/electrical/plumbing
Company
Hyatt Vacation Ownership
Hyatt Vacation Ownership offers access to global travel experiences through a diverse portfolio of boutique residential-style retreats in unique destinations.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Jeff Taylor
Group CEO
Ed Crovo
COO
Company data provided by crunchbase