The SYGMA Network ยท 6 hours ago
Customer Service Representative - SYGMA - Ruther Glen, VA
Ruther Glen, VA
Full-time
Onsite
Entry Level
1+ years expThe SYGMA Network is seeking a Customer Service Representative to provide direct support to Account Executives, Marketing Associates, and customers. The role focuses on assisting customers with their needs and ensuring timely resolution of inquiries.
Food TrucksLogisticsRestaurantsTransportation
Responsibilities
Answer all incoming concerns/needs from all customers
Key pick-up request
Handle transportation/routing on delivery questions
Process will-call orders
Provide customers with invoice copies
Process credits
Maintaining Call list
Monitor orders before the cut-off
Communicate regularly with the AE (account executives) and customers
Manage the same-day deliveries for OPCO (operating company)
Perform other duties as directed by Supervisor
Qualification
Required
High school diploma or equivalent
1 year prior outside foodservice sales coordination or customer support experience
Strong telephone communication skills
Able to work in a fast pace environment
Ability to sit and work at a PC for extended periods
Proficient in MS Office
Preferred
Previous call center experience
Company
The SYGMA Network
The SYGMA Network is a food distributor supplying from beef to cleaning products to chain of restaurants.
1001-5000 employees
H1B Sponsorship
The SYGMA Network has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (2)
2023 (8)
2022 (7)
2021 (7)
2020 (6)
Funding
Current Stage
Late StageLeadership Team
Alicia Jimenez , SHRM-SCP
Human Resources Business Partner
Amy Ramsey
Talent Acquisition Partner
Recent News
Google Patent
2025-02-18
Company data provided by crunchbase