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Northland Controls · 16 hours ago

Application Engineer - Rochester, NY

United States

Full-time

Remote

Mid Level

$110K/yr - $140K/yr

Northland Controls is seeking a highly skilled Application Engineer to support and enhance regional deployments of advanced access control technologies. This remote role focuses on technical execution, product evolution, and close collaboration with engineering, security, and customer stakeholders to ensure reliable, scalable system performance.

Information TechnologySecurity

Responsibilities

Support the development and execution of the roadmap for server rack access control systems

Collaborate cross-functionally with engineering, physical security, and business stakeholders

Actively participate in deployment programs, providing feedback to improve overall solutions

Engage with customer architects, operations teams, and internal partners

Program, manage, and support back-end access control applications and licensing

Provide remote commissioning, monitoring, and technical support

Perform remote break-fix activities and escalate issues to service desk or LSP support as needed

Participate in ongoing system enhancements and continuous improvement initiatives

Train VAR and LSP engineering teams on commissioning and break-fix processes, including on-site training when required

Ensure all processes and procedures are fully documented

Provide reporting and statistical data to senior leadership upon request

Develop strategies for system monitoring, observability, and rapid incident response

Qualification

Lenel OnGuardBiometric technologiesEnterprise access controlAnalytical skillsTroubleshooting skillsProblem-solving skillsCommunication skillsCollaborative mindsetContinuous learning