Accenture Federal Services · 1 day ago
ServiceNow Portal Developer
Accenture Federal Services is dedicated to helping the US federal government enhance national security and improve the quality of life for citizens. The ServiceNow Portal Developer will design, develop, and implement solutions on the ServiceNow platform, focusing on creating a user-friendly portal experience to support operational efficiency for clients. This role requires collaboration with cross-functional teams to deliver high-quality technical solutions while adhering to best practices.
ConsultingFinanceInformation TechnologyManagement ConsultingOnline PortalsProfessional Services
Responsibilities
Designing, developing, and implementing innovative solutions within the ServiceNow platform
Delivering a high-quality technical solution in the ServiceNow Public Sector Digital Services (PSDS) application
Implementing NowAssist and Virtual Agent components for a Help Desk servicing internal and external agency customers
Creating a seamless, user-friendly portal experience supporting workflows and automated processes
Collaborating with cross-functional teams to ensure technical deliverables meet organizational goals and adhere to industry and ServiceNow best practices
Qualification
Required
Deep understanding of ServiceNow's architecture and capabilities specifically regarding service portals, widgets, and pages
5+ years of experience in implementing and supporting the ServiceNow platform
Implementation and support experience in ServiceNow Public Sector Digital Services (PSDS) or Customer Service Management (CSM)
Familiarity with implementation of NowAssist and Virtual Agent and how these capabilities typically are used with service portals
Strong proficiency in HTML, CSS, JavaScript, and/or AngularJS
Integration knowledge connecting service portals to external systems and data sources using REST APIs
ServiceNow Certified System Administrator (CSA)
Active secret clearance required
Preferred
ServiceNow Certified Application Developer or Implementation Specialist
Benefits
Accenture Federal Services offers a wide variety of benefits.
Company
Accenture Federal Services
Accenture Federal Services is a leading US federal services company and subsidiary of Accenture.
Funding
Current Stage
Late StageRecent News
2026-01-01
2025-12-25
Washington Technology
2025-12-13
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