Freedom Mortgage · 10 hours ago
Analyst, Business Prcss
United States
Full-time
Onsite
Mid Level
3+ years expFreedom Mortgage is a company focused on providing mortgage solutions, and they are seeking an Analyst, Business Process to enhance their Default Management operations. The role involves analyzing processes, ensuring compliance with regulations, and collaborating with various departments to implement effective solutions.
Financial ServicesInsuranceMortgage
Responsibilities
Analyze the process and procedures that Default has in place. Collect data and perform research to gain a complete understanding of the Default department business needs in order to measure the effectiveness of the current practices
Works cross-functionally to drive optimized service business design within the Default department through opportunity/issue identification, systemization, testing, training and deployment
Understand the Default department’s use of systems, reports & tools and function as a subject matter expert
Ensure that system and tools are adequate and properly utilized. Propose and develop enhancements as necessary
Develops recommendations for improvement based on observation, data analysis, audit recommendation, and evaluation of business cross departmental workflow
Coordinate with external and internal business contacts for responding to system interface and data issues
May deliver presentations and training courses including measurement, analysis, improvement and control
Translate agency and regulatory technical material and concepts into verbal and written communications for Default Management
Assess the change, determine the impacts, and based on impact assist Default Management to design a strategy to support the department through the change, execute the strategy, and measure its effectiveness based on a change adoption model
Design and facilitate meetings or focus groups as appropriate
Maintain documentation with respect to all Default projects
Ability to organize and manage multiple projects and timelines
Evaluates, designs, executes, measures, monitors and control business processes
Ensure that business process outcomes are in harmony with an organization’s strategic goals
Work collaboratively across all departments of Default to help improve the management of a business process
Focus on the entire process from beginning to end, introducing innovation into the process that can impact results, enhance profitability and assist the organization to meet its business objectives goals
Maintain regular and punctual attendance
Qualification
Required
Bachelor's Degree from a Four (4) year College or University
3-5 years related experience and/or training
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or government regulations
Ability to write reports, business correspondence, and procedure manuals
Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public
Ability to calculate figures and amounts such as discounts, interest, commissions, and percentages
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
Assesses and diffuses problem situations and requires influencing others to reach consensus
Requires tact and diplomacy to handle difficult customer relationships
Explores alternatives and creative solutions to meeting the needs of customers
Tasks are multiple and diverse with some interrelationship across processes
Work requires the direct application of a variety of procedures, policies and/or precedents
Company
Freedom Mortgage
Freedom Mortgage is a full-service mortgage lender with strong customer service and a unique streamlined process.
5001-10000 employees
H1B Sponsorship
Freedom Mortgage has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (6)
2024 (25)
2023 (36)
2022 (75)
2021 (88)
2020 (27)
Funding
Current Stage
Late StageTotal Funding
$1.55B2025-08-20Debt Financing· $500M
2023-06-27Debt Financing· $1.05B
Leadership Team
Stan Middleman
President, Chief Executive Officer
Steven Fasman
Executive VP & Executive Advisor to the CEO
Recent News
2025-10-24
2025-10-20
Company data provided by crunchbase