ServiceNow · 11 hours ago
CRM Account Executive - State and Local Government
Santa Clara, CA
Full-time
Hybrid
Senior Level
$137K/yr - $226K/yr
7+ years expServiceNow is a global market leader in innovative AI-enhanced technology, serving over 8,100 customers. The CRM Account Executive will oversee the market success of ServiceNow's CRM products, supporting strategy and execution in the State and Local Government sector.
Business Process Automation (BPA)Cloud ManagementEnterprise SoftwareRobotic Process Automation (RPA)SaaS
Responsibilities
Support territory strategy and planning to improve vertical agreement, account use case targeting and execution
Provide input to AE during the account planning process based on territory strategy and recommendation
Ensure recommendation to territory strategy and account planning is aligned with Now Value principles
Support customers to envision the value of a digital transformation and support development of strategy by partnering with rest of account team, customer and partners
Interlock with SC & Specialist SC on Capability Roadmap for feedback and agreement and team based on engagement model
Coach AEs, ADRs, ACE with foundational specialty solution area knowledge to identify specialty solution opportunities and help manage the sales cycle
Customize the time allocation of responsibilities to the needs of the territory and account team and celebrate successes
Champion diversity and belonging to contribute to an open and inclusive environment
Qualification
Required
Candidate must have experience selling CRM to State and Local Government to be considered
Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry
7+ years knowledge on return on investment of specialty solutions area to lead solution win
Experience as an AE, or in alternative sales/customer service role
Understanding of business sales processes
Travel required: 30-50%
Preferred
SOCAL preferred but must be located in the state of California to be considered
Territory included California, Nevada, and Hawaii
Benefits
Equity (when applicable)
Variable/incentive compensation
Health plans
Flexible spending accounts
A 401(k) Plan with company match
ESPP
Matching donations
A flexible time away plan
Family leave programs
Company
ServiceNow
ServiceNow is an AI platform that delivers IT operations, field service management and app engine solutions.
10001+ employees
H1B Sponsorship
ServiceNow has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (794)
2024 (876)
2023 (807)
2022 (840)
2021 (447)
2020 (439)
Funding
Current Stage
Public CompanyTotal Funding
$83.7MKey Investors
Sequoia CapitalJMI Equity
2022-12-09Post Ipo Equity
2012-07-29IPO
2012-03-20Private Equity· $10.98M
Leadership Team
Bill McDermott
Chairman and CEO
Pat Casey
Chief Technology Officer & EVP of DevOps
Recent News
2025-12-31
Greylock
2025-12-31
2025-12-30
Company data provided by crunchbase