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Albany Medical Center · 6 hours ago

Pre-Service Representative - GFH

6 Medical Park Drive Ballston Spa, NY 12020

Full-time

Onsite

Entry Level

$40K/yr - $53K/yr

1+ years exp

Albany Medical Center is seeking a Pre-Service Representative I to provide an exceptional patient experience by assisting in scheduling services for the hospital and practice. This role involves working in a high-volume environment, verifying insurance eligibility, and collecting patient financial obligations prior to services rendered.

Hospital & Health Care

Responsibilities

Maintain strict adherence to the Albany Medical Center Confidentiality policy

Incorporate Albany Medical Center Customer Service Standards and demonstrates commitment toward meeting and exceeding the needs of our customers into daily activities

Comply with all Albany Medical Center Policies

Comply with behavioral expectations of the department

Maintain courteous and effective interactions with colleagues

Demonstrate an understanding of the job description, performance expectations, and competency assessment

Participate in departmental and/or interdepartmental quality improvement activities

Participate in the training and onboarding of new staff members

Participate in and successfully completes Mandatory Education

Perform all other duties as needed or directed to meet the needs of the department

Adheres to AMC Corporate Compliance Plan